Joe Lentz

312-***-**** adxwxt@r.postjobfree.com

Summary of Qualifications

Managed Service Provider (MSP), Vendor Management Systems (VMS), Contract implementation and management, Excellent communication and analytical skills to promote efficacy, Focus on balancing quality and cost savings. Legal background and experience, supplier and client management and implementation, Management experience

Core Competencies

Nearly15 years as Managed Service Provided (MSP) Nearly 15 years with Vendor Management Systems (VMS)-including WAND, Magnit VMS, IQ Navigator, Beeline and FieldGlass Development and Implementation of Contingent Labor strategies Direct Management and Leadership Experience Relationship Building and Management Cost Savings Initiatives Change and Demand Management Contract Creation, Negotiation, Interpretation and Implementation Financial Analysis and Reporting Creating and presenting training Worker and Supplier Management Requisition and Engagement Management Co-Employment Direct Hire, Contingent Labor, SOW Managing teams of any size

Professional Experience

Senior CSC –ProUnlimited/Magnit (3/2014-3/2023)

• Onsite for MSP partner for a client that is the leader in student testing, textbooks for teachers and students, online leader for students and teachers and contributed to that talent for nearly a decade

• Support client on local, national and international workers including Ireland, United Kingdom, Singapore, Malaysia and others

• Daily supplier contact and relationship building in all categories from Industrial to IT to get supplier best performance.

• High individual ratings on team every year from client, suppliers and workers based upon annual surveys

• Change management and SWAT analysis.

• Development and evolution of supplier relationships

• Suggested/managed/improved: Weekly supplier calls, detailed internal and external audits, calls with manager and supplier on all reqs, proprietary intake calls and managed onboarding forms to ensure best talent, FLSA reviews, expansion of program scope

• Many VMS improvements resulted from detailed reviews and assistance

• Approval ratings and reviews from both client and workers at the top of both PRO/Magnit and industry ratings.

• Supplier and Client Summits, Business Reviews and Town Halls

• Supplier vetting and rationalizations

Senior Supplier Contracts Manager –Staff Management-Seaton LLC (1/2011-3/2014)

• Managed MSP for three multinational corporations utilizing several VMS tools with a supplier base of over 100 staffing partners

• Worked closely with clients and supplier base to ensure optimal performance while mitigating risks and maximizing profit by consistently making program adjustments

• RFP creation and implementation

• Contract creation, negotiation, interpretation and implementation

• Developed and implemented comprehensive standard operating procedures utilized across accounts

• Assisted and advised a client regarding impact to MSP program and supplier base regarding several multi-million dollar divestitures

• Conducted quarterly Summits, Business Reviews and Town Halls with both the client and supplier

• Project Management including budget preparation, estimation and bids along with producing various proposals, planning and contracts from bid through implementation and program lifespan

Account Director –StudentScout/Seaton LLC / Chicago, Illinois (7/2009-12/2010)

• Managed a high profile For Profit Education Institution account with consistent daily Client interface

• Managed up to five concurrent campaigns with lead flow of over 200,000 leads & a staff of up to 150

• Managed hiring process from placement of ads through completion of training

• Implementation and distribution of client reporting

• Outbound and Inbound Lead flow management on a weekly, daily and hourly basis

• Project Management including budget preparation, estimation and bids along with producing various proposals, planning and contracts from pre-implementation through program lifespan

Recruitment Center Manager –PeopleScout/Seaton LLC / Chicago, Illinois (5/2006-6/2009)

• Managed the volume, input and output of calls into recruitment center

• Coordinated Recruitment Center actions for RPO with Client Services

• Managed several hundred recruiters, often over 100 in the office directly at any given time

• Supervised and monitored two call centers concurrently. In addition to in-house staff, worked closely with management and staff of our sister call center in Bangalore, India

•Developed and implemented comprehensive standard operating procedures

Staff Attorney -Kansas Department of Agriculture / Topeka, Kansas

Assistant District Attorney -Shawnee County District Attorney’s Office/Topeka, Kansas

Education

Juris Doctor - Washburn School of Law Topeka, Kansas

Bachelor of Arts -Valparaiso University Valparaiso, Indiana

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