Ahbee E. Usman

*** ******* **. ****** ****** BC

Cell: +1-672-***-****

E-mail: adxwwm@r.postjobfree.com

Summary

Experience logistic professional versed in all operational and financial aspects of warehouse management, Cargo Wise 1 (CW1), FSI, quality control, inventory control and customer service with highly skilled in different new software available in warehousing. Highlights

• Experience operating Cargo wise software and MIRSAL 2

• Knowledge in Citrix exceed (WMS-) warehouse management system

• Knowledge in CW1 Cargo wise 1 (FSI).

• Inventory control

• Warehouse and fulfillment Fully versed in dealing with Bill of Entry, Export Declaration, Bill of Lading etc.

• Accomplishment Increase productivity by creating a progressive pay that tied safety and customer service to individual and team performance. Experience:

Warehouse in charge May2014 - PRESENT

P.O Box 2623 Jebel Ali Free Zone, Dubai. UAE

• Effectively organize and allocate manpower and equipment to enable expediting of order as per priorities.

• Assign bin locations effectively and check whether storage is done as per instructions.

• Ensure that all manual put away and picking lists are rechecked for right quantities, dimensions and products and that all documents are attached in the job file before handling it over to the accounts.

• Oversee packing processes for outbound shipments for compliance to country and customers specification.

• Monitor the documentation of all damage, short and over shipments. MDN’s preparations and reporting of the same to the logistic coordinator/ supervisor for further actions.

• Carry out regular stocks checks; cycle counts and location checks to achiever stock integrity and prepare necessary reports on variances. Carry out timely and accurate reconciliations for effective resolution of stock discrepancies.

• Supervise, train, set objectives for staff, appraise and support subordinates to display high levels of individual and team performance to achieve company objectives. ACOUNTS HANDLER/CUSTOMER SERVICE Oct. 2010– April2014 P.O Box 14194 Dubai Logistic City. Dubai World Central, Jebel Ali, UAE

• Dealing with the day-to-day daily transport inquiries and administration.

• Handles and resolve customer complaints

• Performs customers verification.

• Deals with e-mail as per order for inbound and outbound as per clients and customer request.

• Manage customers’ accounts

• follow up customer interactions.

• Keep records of customer interactions and transactions

• Coordinate with operations

• maintain customer database.

• respond promptly to customers’ complaints.

• Manage administration.

• Supported in various maintenance management activities.

• Coordinated with subordinates to ensure accurate service and operation of daily routine on authorized equipment.

Freight Services Clerk Sept. 2009 – Sept. 2010

Orlando House Trading LLC (BBC CARGO)

• Plan and organize the dispatch, shipment and storage of goods, together with other logistics services, taking into account the relevant legal requirements and environmental concerns,

• Keep records of all goods shipped, received, and stored.

• Control and monitor the cooperation of the persons and institutions involved in the logistics chain.

• Specializes in customer service.

• Making packing list and invoice for the final loading of goods in our warehouse.

• make use of opportunities to consolidate consignments into larger load units

• identify customer requirements, and provide advice and support to customers,

• assist in creating networks to consolidate, dispatch and deliver loads,

• assist in developing logistics concepts.

• Experience operating Cargo wise software and MIRSAL 2

• Fully versed in dealing with Bill of Entry, Export Declarations, Bill of Lading etc. Document Controller August 2007 – August 2009

P.O.Box 8988 - Dubai - UAE. Dubai, UAE

Develop and implement processes related to document control and management. Work with a project team in order to implement systems of control and manage the process of distribution of internal correspondence and ensure good relationships with external and internal clients.

Special skills and Competencies Microsoft office (MS Word, MS Excel, PowerPoint)

• Basic software

• Net surfing/ browsing/ outlook

• Proficient in the use of English language

• Hardworking, honest, good subordinate, obedient and team player

• EDUCATIONAL ATTAINMENT

1990 – 1995 FAR EASTERN UNIVERSITY (College) Graduate of Bachelor of Science 1986 – 1990 Xavier University (High School) Cagayan de Oro City, Philippines 1980 – 1986 Xavier University (Elementary) Cagayan de Oro City, Philippines PERSONAL INFORMATION

Gender: Male

Nationality: Filipino

I hereby certify that the above information’s are true and correct to the best of my knowledge and belief

Ahbee E. Usman

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