PROFESSIONAL

WORK HISTORY

AFFILIATIONS

Tracy DeMoss

@ Northwood, NH 03061 &2-518******* <4 adxwwd@r.postjobfree.com

High-energy Store Manager bringing extensive experience in customer service

and building employee relationships. Set and maintained consistent high

standards to maintain staff headcount, customer experience and store Key

Performance Indicators. Dynamic relationship-builder with a detailed organized

nature with sound judgment focused on maximizing team efficiency and

Customer Service,

+ Team Leadership ‘Outstanding Communication Skills

* Customer Service ‘+ Loss Prevention Procedures

‘+ Inventory Management ‘+ Leadership Development

+ Time Management * Cash Management

+ Employee Motivation

STORE MANAGER 11/2003 to CURRENT

Homesense/TJX Companies Portsmouth, NH

‘+ Managed store employees successfully in fast-paced environment through

proactive communication and positive feedback.

‘+ Promoted team collaboration, performance, and efficiency by fostering

healthy environments focused on mutual success.

+ Maximized sales and minimized shrinkage through excellent customer

service and adherence to standard practices

+ Upheld and communicated store programs and standards to employees for

optimal quality, freshness, safety and cleanliness.

+ Implemented innovative programs to increase employee loyalty and reduce

turnover,

Associates Liberal Arts And Sciences 05/1989

SUNY Farmingdale, Farmingdale, NY

Immaculate Conception Catholic Church

Barrington Elementary School

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