James Brown

adxwvh@r.postjobfree.com • LinkedIn

Hanover, VA • 443-***-****

Maintenance Manager

Resourceful and detail-oriented professional with twenty-three years of work experience in operating mechanical, electrical, and plumbing systems in a commercial property setting. Thorough knowledge in all building systems operations, maintenance and repair. Specializes in leading maintenance teams, executing equipment maintenance, and large-scale projects in a fast-paced work environment.

Highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. Demonstrated self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. Capable of overseeing the maintenance of large-scale, complex projects. Currently manages a portfolio of 350 units throughout Baltimore, Maryland. Adept at providing technical leadership and mentoring to a Maintenance team. Highly skilled in developing Maintenance Department business plans and providing guidance and direction for the successful implementation of those plans. Skilled in assisting customers with complex problems and coordinating with engineering teams to expedite resolution. Thrives in a fast-paced, dynamic environment, with high expectations.

Areas of Expertise

•Exceptional Project Management Skills

•Excellent communication and interpersonal skills

•Ability to research and resolve issues independently

•Ability to conduct and complete Company business in a professional and ethical manner

• Proven Team Builder

•Quality Assurance

•Regulatory Compliance

•Continues Process Improvement

•Experienced with Word, Excel, and other MS Office suite applications

• Certified and Experienced in plumbing, electrical, HVAC

•Budgeting & Forecasting

•Ability to develop successful long-term working relationships

•Customer Satisfaction & Retention

•Strong Statistical Analysis Skills.

•Knowledgeable in various Preventative & Corrective Maintenance techniques and efficient repair methods.

Career Experience

Maintenance Manager, Sonder USA, Washington,DC 2022-Presant

aintenance Manager, Sonder USA, Washington,DC 2022- Present

Direct the daily activities and task of the Maintenance Technicians for all 9 Sonders properties. This include the supervision of task related to current maintenance concerns. Task include but are not limited to troubleshooting all building systems such as boilers, HVAC, electrical, plumbing, and fire sprinklers systems.

•Build and lead a preventative maintenance plan including performing periodic maintenance of electrical, HVAC, plumbing and other building or room equipment.

•Ensure quality of repairs to a high-level finish in guest rooms and guest spaces. Including furniture, doors, windows, patch and paint, and other hardware.

•Ensure adherence to all relevant federal and local guidelines for safety and productivity including, OSHA, ADA and other required regulations.

•Support the maintenance team with SOP`s and other best practices to maintain a clean, organized and safe work area while completing task related to maintenance, repairs and installations.

•Coordinate, meet and support our 3rd party contractors including painters, installers, furniture builders, housekeepers and other specialized trades

•Conduct thorough apartment inspections and maintenance checks.

•Approve and submit invoices along with credit card statements, millage report.

•Organize and create document project information and updates on spreedsheets.

•Develope companywide maintinance procedures for the maintinance team.

•Supervise or lead projects or other specialized work.

•Host weekly maintenance meetings and trainings for the maintenance team.

•Assist with interviewing and hiring new staff members.

Maintenance Manager, TM Associates, Baltimore, MD 2021 – Present

Develop and implement Reliability plans that support increasing the Uptime of the facility. Maintained property expectations during the COVID-pandemic and implemented innovative safety precautions to keep staff and tenet interactions within CDC guidelines. Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and tenant living experiences. Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.

•Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using return on investment (ROI), and other analytical techniques.

•Help manage vendor support and equipment relationships

•Provide oversight for budget development and execution, and capital planning.

•Develop and manage budget and contract documents including request for proposals (RFPs), change order controls, purchase orders, and invoicing.

•Recruit, interview, and hire dependable talents in the Maintenance Technicians and Maintenance Supervisor roles to meet the needs of the properties they will service.

Maintenance Manager/ Project Manager, PMC Property Group, Baltimore, MD 2018 – 2020

Supervised complex, multi-discipline maintenance projects at twelve locations simultaneously. Utilized leadership skills, while providing equipment/system training and instruction to insure the safe and proper operation of property repairs. Applied high-level problem-solving and decision-making skill

s to save time and resources on complex maintenance tasks. Prepared work reports, managed maintenance budgets, and collaborated with senior management to implement specific operating procedures. Provided managerial services, while allocating work and monitoring staff, including maintenance techs and labors.

•Attended training classes to learn maintenance procedures and expand my knowledge of various national, state, and city laws, regulations, and safety codes.

•Advanced my analytical skills to understand complex problems further and make informed decisions on building maintenance needs and budget concerns.

•Assured staff compliance with health and safety policies and regulatory standards by holding monthly training sessions with my team.

Maintenance Foreman, the Arc Baltimore, Baltimore, MD 2017 – 2018

Provided general, routine, and preventative maintenance to ensure the proper functioning and upkeep of property structures and facility equipment. Responsible for efficient and safe installation, repair and service of general maintenance, machinery, and property support systems. Ensured all building systems ran at optimal efficiency and operational capacity. Managed 85 homes, 20 apartment complexes, and 6 Adult Day Centers. Achieved desired goals by monitoring and collaborating with maintenance department staff. Properly developed and implemented preventive maintenance systems for 111 units.

•Designed and implemented professional development courses on basic maintenance skills and disaster response strategies to more than 400 employees.

•Selected by the company to participate in a 12 month leadership certification program.

•Performed systematic preventative maintenance, including electrical or mechanical adjustments, inspections and minor repairs.

•Identified and corrected potential equipment problems in a timely manner.

•Maintained accurate records and logs as required.

•Worked directly with cross-departmental personnel and management to problem-solve to ensure maximum efficiency.

Building Engineer, Harsch Investment Properties, Pleasanton, CA, 2007 – 2017

Responsible for ensuring the efficient operation and maintenance of mechanical, electrical and plumbing equipment and systems for thirteen properties. Maintained a clean and safe working environment, performed rounds, conducted routine assessments, performed day-to-day preventive and corrective maintenance, painting, and housekeeping for assigned properties. Implemented best practices to manage day to day maintenance of 72 units. Delivered proactive services, while inspecting necessary repairs, safety hazards, and overall conditions on a daily basis. Steered significant efforts, while responding to emergency situations, notifying management, and arranging repairs. Provided efficient customer service to tenants, while collaborating with key vendors. Achieved organizational objectives, while performing preventative maintenance schedules and services and providing assistance in maintaining all electrical and plumbing systems.

•Performed all plumbing, electrical, or HVAC requirements of thirteen buildings.

•Maintained heating equipment,DX units, pumps, fan coil units, VAV, and air distribution systems.

•Monitored and adjusted all mechanical/pneumatic equipment, control gauges, distributor panels, valves, thermostats, diffusers, and other equipment necessary to provide a comfortable environment for the buildings.

•Verified field conditions and performed any necessary repairs or adjustments

•Repaired doors, ceilings, hand railings, and floors and other general repairs, adjustments and installations about the property

•Perform repairs to plumbing fixtures (water closets, urinals, flush valve assemblies, lavatories, etc.)

•Mitigated risks and enhanced efficiency by conducting monthly and quarterly testing of emergency and fire equipments.

•completed preventive maintenance along with fire safety inspections, fire sprinkler inspections, and oversaw tenant improvement and capital budget projects.

Additional Experience

Maintenance Superintendent, Chamberlin and Associates - Pleasanton, CA

Maintenance Supervisor, AF Evans - Oakland, CA

Credentials

Graduate of Trade School, Building engineer, Local 39, San Francisco, CA

Basic Electrical, Local 39, San Francisco, CA

Motors and Controls, Local 39, San Francisco, CA

Fire Sprinkler, Local 39, San Francisco, CA

Air Conditioning & Refrigeration I & II, Leadership Institute, San Francisco, CA

Building Engineering, Local 39, San Francisco, CA

Licenses & Certifications

EPA Universal Journeyman Leadership Certification Lead inspector for supervisors Stamatic certification Facilities Management Osha Top 10 Violations Osha 30-HR Outreach Training for the Construction Industry

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