Service Representative Administrative Assistant
Resume:
Karen Maese
Albuquerque, NM *****
*****.*****@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
A New Day Youth and Family Services - Albuquerque, NM January 2021 to September 2021
I answered phones, did billing, ordering, planning, scheduling, took payments, handled and distributed mail, and much more.
Caregiver
Home Instead Senior Care - Albuquerque, NM
October 2018 to November 2019
Responsible for caring and compassionate service: household organization, workplace cleanliness, communication with client to ensure wellbeing and safety Warehouse Manager
Total Wine and More - Albuquerque, NM
July 2014 to February 2016
• Promoted to progressively more responsible positions as a result of workplace productivity and quality including: Cashier, Receiver, Wine Associate, and Merchandiser
• Responsible for leadership of 20 direct reports to ensure excellent workplace organization, maintain floor merchandising and inventory standards
Administrative Assistant
Papa Felipe's Restaurant - Albuquerque, NM
July 2006 to June 2013
Performed many office functions: bookkeeping (payroll, inventory, AP), file maintenance and updates, maintained/updated social media - Facebook page, marketing, banking duties Customer Service Representative
Bank of the West - Albuquerque, NM
October 2004 to May 2006
• Serve customers total financial service needs by recognizing and uncovering opportunities and contributing directly to the success of the branch
• Responsible for a broad range of activities including transaction processing, new account sales, customer servicing and referral generation
Education
Diploma
Del Norte High School - Albuquerque, NM
Skills
• 10+ years successful experience in an administrative capacity
• Effective interpersonal communication skills; written and verbal
• Strong organizational skills, creating workplace efficiencies and effectiveness
• Excellent customer service skills; able to create long term business relationships
• Flexible, with a positive attitude and willingness to collaborate with others
• Attention to detail to ensure task/project is right, the first time
• Basic bookkeeping functions include: payroll, inventory, accounts payable
• Strong computer skills: MS Office (Word, Excel, Outlook), Quickbooks, proprietary programs, and ability to learn new workplace applications
• Accounts Receivable
• Caregiving
• Financial Report Writing
• Home Care
• Meal Preparation
• Personal Assistant Experience
• Senior Care
• Food Preparation
• General Ledger Accounting
• General Ledger Reconciliation
• Data Entry
• Office Management
• Dementia Care
• Human Resources
• Time management
• Cash handling
• Customer service
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