Service Representative Customer
Resume:
Darlene Pascal
Excellent Customer Service with **+ years of experience
Lithia Springs, GA
adxwut@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Retail Sales Associate
The Home Depot - Sandy Springs, GA
February 2022 to Present
Deliver excellent customer service and assist customers by answering questions and helping them find merchandise. I also process all check outs and assist on the sales floor as needed. Warehouse Associate
Amazon - Union City, GA
November 2021 to February 2022
Used technologies like smartphones, and handheld devices to sort, scan, and prepare orders. Prepped packages for same day deliveries. Assisted delivery drivers at the end of their shifts by scanning them in and resolving any problems or concerns.
Scheduler
Omni Interactions, Inc. - Denver, CO
April 2021 to October 2021
Scheduled health care appointments for patients nationwide. I handled both inbound and outbound calls. Security Professional
Allied Universal Security Services, Systems and Solutions - Atlanta, GA March 2020 to April 2021
• Patrolled and secured premises
• Adhered to all safety policies and requirements
Property Inspector
Spectrum Field Services - Salt Lake City, UT
January 2018 to March 2020
Performed visual inspections for commercial and residential properties. Collected data, took pictures and appraised damages.
Janitorial Services/Manager
DUST TO DAWN BUILDING 1 LLC - Norcross, GA
August 2013 to December 2017
Supervised janitorial operations for commercial properties. Trained staff and ensured all staff followed proper safety and sanitation procedures.
Lead Rental Agent
Budget Car and Truck Sales - Atlanta, GA
November 1999 to April 2016
Consistently excelled in customer service satisfaction while assisting the public with vehicle rentals and insurance service. Prepared and processed rental agreements on services contracted by clients. Made reservations, quoted prices and sold company services in accordance with corporate policies and procedures. Assisted with cash handling and monthly inventory. Prepared and submitted all daily reports and transactions. Was responsible for opening and closing locations. Customer Service Representative
BAYMONT INN & SUITES - Sunrise, FL
December 1997 to August 1999
Provided high quality customer service to clients on a consistent basis, including extensive problem solving. Scheduled reservations and checked customers in and out of hotel facilities. Processed cash and credit card transactions in accordance with corporate guidelines. Resolved customer service issues in a timely and efficient manner. Assisted in maintaining professional appearance of facilities.
Education
High school diploma or GED
Russell High School - East Point, GA
Skills
• Quality Inspector
• Residential and Commercial Inspections
• Sales
• Fast Learner
• Customer Service
• Receptionist
• Word
• Excel
• Commercial Cleaning
• Time Management
• Quality Control
• Security
• Loss Prevention
• Security System Experience
• Surveillance
• CCTV
• Leadership
• Quality Assurance
• Supervising Experience
• Cash Handling
• Management
• Delivery driver experience
• Warehouse Experience
• Data Entry
• Organizational Skills
• Retail Sales
• Medical Scheduling
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