Kayla Pendleton

Nashville, TN *****

adxwub@r.postjobfree.com

615-***-****

• Seeking opportunity and growth in customer service.

• Seeking opportunity for development in call center Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Receptionist and Administrative Assistant

Belle Forest Animal Hospital - Nashville, TN

August 2019 to Present

• Front desk and medical office

• Welcomed customers and patients

• Assisted in signing in/out customers and patients

• Date entry

• Customer service

• Cash handling

• Money management

• Scheduling appointments

• Maintaining up keeping of front lobby

• Making phones calls to recruit new clients

Customer Focus & Orientation

August 2019 to January 2020

Highly Proficient

August 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ ac14af751ead516e2db81be0e4d28cebeed53dc074545cb7

Verbal Communication -- Highly Proficient

January 2020 Speaking clearly, correctly, and concisely. Full results: https://share.indeedassessments.com/share_assignment/gqjhciltw03f1-vr Personality: Hard-Working -- Highly Proficient

Customer Focus & Orientation

August 2019 to August 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: https://share.indeedassessments.com/ share_to_profile/1e42a466d9f5f486b42399d4c06f991beed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Claims Adjuster

First Acceptance Insurance - Nashville, TN

October 2015 to May 2018

• Assist customers with resolving their claims quickly and efficiently.

• Problem solving.

• Cash handling.

• Answering phone calls to quickly answer all questions for customers.

• Team building.

• Input data and handled Microsoft word

• Negotiating settlements.

• Total loss

• Moving vehicles to copart

• Reviewing small medical claims and negotiating.

• Reviewing estimates and determining liability.

• Actively taking statements and assessing damages. Supervisor

Toys R Us - Nashville, TN

December 2008 to November 2015

• Managed a team of employees to run business

• Supervised all operations in the store.

• Assisting customers with finding products that support their needs

• Data entry and cash handling

Education

Diploma

Hillwood High School - Nashville, TN

2004 to 2008

Skills

• Problem solving

• Phone etiquette

• Date entry

• Customer service

• Cash handling

• Team building

• Receptionist

• Management

• Time Management

• Inventory

• Microsoft Office

• Filing

• Call Center Management

• Call Center

Contact this candidate