Bill Bates

**** ******* *****, *******, ******, *7101

316-***-****

SUMMARY OF QUALIFICATONS

Administrator with over 20 years of experience managing personnel in a variety of functions. Experience includes strategic planning, policy interpretation and implementation, and day-to-day management of operations. Over 20 years of labor negotiation and administration expertise for personnel represented by multiple bargaining unions. Excellent drafting and presentation skills; Detail oriented.

PROFESSIONAL HIGHLIGHTS

Achieved excellent ratings in all categories of medical readiness in 1997 Health Services Inspection of the 171st Medical Squadron, Pennsylvania Air National Guard.

Prepared post-exercise documentation that was evaluated as “absolutely unparalleled” and the potential AF benchmark and the 1997 health services inspection.

Elicited approximately $5 million (market value) in medical supplies and equipment as Project Officer for the International Training Assistance Program ‘96 (ITAP ’96) to treat approximately 17,000 people in Ghana, Africa.

Acted as squadron intermediary with U.S. Embassy and top Ghanaian government officials to lead and coordinate medical humanitarian activities with Ghanaian military and civilian medical personnel.

Negotiated over 500 grievances, including Step 2 grievances, and acted as local negotiator for a collective bargaining agreement. Day-to-day responsibilities for administrating labor agreements under multiple collective bargaining agreements.

PERSONAL EXPERIENCE

Labor Negotiations:

Over 20 years of experience in managing Step 1 and 2 grievances and disciplinary actions.

Managed day-to-day administration of 2 collective bargaining agreements covering a large number of employees represented by several national labor organizations on the behalf of management as well as labor.

Served 2 years as District Organizer, as well as participated on Executive Committee to negotiate local state implementation of collective bargaining agreement. Developed policies on positions for negotiation and negotiation strategies.

Negotiated initial employee benefits and compensation package under a collective bargaining agreement.

Knowledge of federal employment laws, including ADEA, Title VII, CSRA, and federal court and administrative proceedings.

Management Experience:

Executive Management Committee member of the 171st Medical Squadron who served as the Medical Readiness Officer, Deployment Officer, Disaster Preparedness Officer, and Medical Preparedness Officer for approximately 110 personnel.

PERSONAL EXPERIENCE

Management Experience (Cont.):

Directed the health management activities for the 171st Medical Squadron, including managing the Medical Records and Patient Administration Sections.

Implemented and interpreted policies governing the aspects of healthcare standards. Planned, directed, and coordinated all medical readiness training.

Communications

Drafted reports and other documents, including after-action reports, training materials, conference displays, and PowerPoint presentations.

Drafted hospital regulation on identifying foreign language proficiencies of medical personnel for patient assistance program. Drafted Patient’s Bill of Rights Brochure/Poster; Patient Handbook LAFBP 168-4; Pediatric Guide LADBP 168-1; Provider Guide HP 168-22, and other medical base publications.

Drafted the implemented job description for approximately 20 positions and revamped 50 civilian personnel folders at medical hospital at Langley AFB while on active duty in Operation Desert Storm.

POSITIONS HELD

Medical Readiness Officer; 1988 – 2000; Retired Major from Pennsylvania Air National Guard, 171st/122 Medical Squadron, Pittsburgh, PA.

Officer-in-charge, Ambulatory Services; 1990 – 1991; Operated Desert Storm, Langley AF Base, Hampton, VA.

Medical Readiness Officer; 1971 – 1977 and 1981 – 1988; Kansas Air National Guard, 184th Medical Squadron, McConnell AFB, KS.

Supervisory and Mail Carrier positions; 1974 – 2009 (retired); United States Postal Service in both Pittsburgh, PA and Wichita, KS.

Delivery driver; 2009 – 2019; Heartland Home Care Pharmacy in Wichita, KS.

School bus driver 2019 -present; First Student, in Wichita,KS.

EDUCATIONS

Graduate Classes, Master of Business Administration at Robert Morris College, Pittsburgh, Pennsylvania. 1989 – 1990. 9 hours pending towards degree.

Bachelor of Science, Health Care Administration at Wichita State University, Wichita, Kansas. 1985. Emphasis on labor management courses.

St. Francis School of Nursing at St. Francis Hospital, Pittsburgh, Pennsylvania. 1993 – 1994.

MILITARY AWARDS

Numerous military decorations including 2 AF Commendation Medals.

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