JILL THURSTON

adxwu3@r.postjobfree.com • cell: 412-***-****

Career Summary

Career background as a professional freelance writer and medical receptionist. I have with more than 15 years of experience interviewing, researching and writing copy for newspapers and magazines and have completed two family memoirs. In addition writing, as a receptionist, I provide excellent customer service and have performed administrative tasks for dental, oral surgery and orthodontic offices. Core Competencies

Feature articles, news articles, press releases, editing, proofreading, research, media relations, newsletter and brochure writing, communications, customer and patient relations. Professional Experience

Freelance Writer, Observer Publishing 10/2016 –present

■ Research, interview and write feature pieces on assigned and suggested topics. Articles include profiles on president of Barchemy LLC, Mon Valley Hospital CEO, SD Fund Founder Doug Strott and recording artist Justin Fabus with several of these being cover page stories. Receptionist, Troy Orthodontics 05/2021-present

■ Manage daily patient flow, schedule appointments, process payments. Responsible for patient forms related to privacy and medical history. Receptionist, Dr. P. Shawn Stopperich Oral and Maxillary Surgery 09/2017 – 05/2021

■ Processed claims, scheduled patients for procedures, gathered pertinent medical information answered patient questions, collected payments.

Receptionist, Dr. Larry E. Manalo DMD, Pittsburgh, PA 11/2015-08/2017

■ Receptionist for high-volume, two-office practice. Responsible for reception area, scheduling, monitoring email, answering phones, verifying insurance daily, entering new patient information into dental software and general office support.

Freelance Writer, Pittsburgh Post-Gazette South Edition 2008 – 2016 Pittsburgh, PA

■ Contributed a wide range of articles on various topics from communities in the South Hills. Identified, interviewed and developed colorful and insightful pieces for audiences in print and online.

Communications, Enwhorl, Inc., Pittsburgh, PA 2012-2015

■ Creatively contributed to development of Enwhorl products including corporate marketing materials, website content for Robert Morris School of Nursing, The Meatless Mentor and Quad Foundry. Developed and produced memoir for retired Homestead Social Worker and WWII veteran.

Additional Experience

■ PR Newswire, 9 years as editorial/marketing assistant and account executive

■ Gateway Publications, reporter covering developments of local councils and schoolboard

■ Published article in Focus on The Family’s Teacher’s Magazine Education

Bachelor of Arts, Point Park University, Pittsburgh, PA Journalism and Communications