Valentin H. Kegni

Summary:

Valentin is a CCNA Certified Network Administrator with lot of experience in System administration and Networking. While working with the Global Communication System, he was responsible to provide desktop and server troubleshooting, software upgrades and operating systems installation and configuration as well as coordination of computer maintenance with other Information Technology professionals. Valentin provided real time monitoring of virtual desktop infrastructure. He worked on Cisco Switches like 2960-X series, Catalysts and Cisco Routers including 2911. 4300 Series. Valentin is an US Citizen and speak French as well as available immediately to interview and start.

Overview

I have over than 4 years of experience in System administration and Networking. Over the course of the past years, I have gathered and developed a robust knowledge in System design and architecture for huge enterprise networks, working at the operations and maintenance department.

Technologies and Platforms

Windows server 2012

Commvault Backup

Cisco Switches. (2960-X series, Catalysts

Cisco Routers (2911. 4300 Series)

Education

ISTDI (Advance Institute of Technology, FRANCE PARIS

B.S. in CIS (Computer Information Systems). Feb 2004

Certifications

Microsoft Certified Professional (MSCP) #9736039

Microsoft Certified System Admin

Cisco Certified Network Admin CCNA R&S #CSCO12695247

Dell Certified System (LCA)

ITIL v3 Certified #530***********

Cambridge certified WAN associate #A41197101116

Professional Experiences

Piramie Inc Jan 2010– May 2017

IT Technician.

Responsibilities:

Ensure users obtain professional, courteous, and timely support and service for existing IT systems to maximize their productivity.

Provide ongoing analysis and evaluation of existing IT systems, procedures, usage, problems, costs, and productivity. Ensure continuity and function of IT infrastructure

Perform other related duties as assigned.

Document work troubleshooting status in trouble system and perform maintenance/repair activities.

Global Communication System 2008 – 2009

Responsibilities:

Provide desktop and server troubleshooting, software upgrades and operating systems installation and configuration

Coordination of computer maintenance with other Information Technology professionals such as Network Engineering staff

Provide real-time monitoring of our virtual desktop infrastructure.

Provide technical assistance and support to users on issues related to computer systems, software, hardware, and basic network infrastructure software.

IT Manhattan Software management Marcy’s INC – 2018 – 2019

Responsibilities:

Manage all application server software to make sure that logistics Items code UPC is ready to go online market website

Wichita TECHNICAL SCHOOL OF COMPUTER TECHNOLOGY AND NETWORK ADMINISTRATION 2020-2021.

Department of Veterans Affairs (DVA), Office of Information and Technology

1011 Honor Heights Drive, Station 103

Jack C Montgomery VA Hospital

Muskogee, OK 74401 United States

04/2021 - Present

IT Specialist (CUSTSPT/SYSADMIN) (This is a federal job as a contractor)

Duties, Accomplishments and Related Skills:

• Provide end-user and Windows administration support to over 400 staff members

within the medical center and related clinics through troubleshooting, advice,

assistance, and training in hardware and software systems knowledge.

• Provide information and instructions clearly and in a manner suitable to the end-user’s technical proficiency.

• Actively participate in network and systems design to ensure implementation of

viable systems security policies and procedures.

• Work with VA VLAN architecture, Vista/CPRS, VPN's, MS Office 365, Windows 10,

Windows Server, VLAN's, RDP, and equipment associated with each program on a

daily basis.

• Perform inventory management via Vista, Adobe Acrobat, and Excel along with end

users to track agency equipment.

• Conduct systems security evaluations, audits, and reviews; and develop Automated

Information Systems (AIS) security contingency plans and disaster recovery

procedures, as part of the local business continuity team.

• Monitor and track controlled access programs to ensure implementation and

viability of appropriate systems security policies, as well as the acquisition of IT

security tools.

• Conduct vulnerability analysis and risk assessment studies of planned and installed

information systems to assure that local AIS security plans and policies established

are adequate for protection needs and comply as required by statute.

• Develop, maintain and analyze computer systems including maintenance of existing

programs; assure system access for new users; and compliance of all policies and

procedures.

• Actively collaborate with VA BIOMED in ensuring ACL, VLAN, DICOM, and PACS

functionality. Route BIOMED activations to correct group within Service Now ticketing

system.

• Activate Dynamic Host Configuration Protocol (DHCP) on VA network to automate

the process of configuring devices such as printers and IP phones, thus allowing them

to use network services such as DNS, NTP, and any communication protocol based on

UDP or TCP.

• Install, disconnect, and execute changes to analog/digital video, data, and telephony

services including installation of home networking solutions; wired and wireless

routers and switch-gear in a TCP/IP protocol environment, as well as physical

installation of PC network interface cards and/or cable modem connection to the USB

port where appropriate.

• Coordinating customer support activities via Service NOW (SNOW) sufficient to

receive, respond to, and ensure complete resolution of complex issues beyond what a

Tier 1 help desk can resolve.

• Providing comprehensive software, IT systems or equipment guidance and/or

training to enhance customer knowledge, as well as to prevent recurring help desk

inquiries.

• Developing clear and concise IT reports and documentation for senior IT

management review.

• Provide user network account support to include setup and configuration (e.g., user

profile, e-mail, peripheral access), PIV card access issues, and troubleshooting of user

account issues. Coordinate with end-users to ensure they request the appropriate

permissions through their IT security staff for required network drives.

• Manage and deploy workstations through entire life cycle. Perform workstation

troubleshooting and work with outside vendors (for contract or warranty repairs) to

repair the system, or if out of warranty, work with the affected department to procure

a replacement system or parts.

• Work with end users to ensure they can meet two-factor authentication policies for

secure access to the network.

• Provide data network support to end users by helping to troubleshoot basic network

issues, isolate problems with network components, perform setup and limited

maintenance, and support cable installation as needed.

• Provides Video Teleconference support to include first hand support for all

conference issues, assisting users as necessary, and checking and maintaining all

device connections.

• Responsible for the procurement of highly specialized IT equipment, components

and systems for federal buildings and their operating systems, information technology

equipment and systems, professional and technical services, and/or a variety of

related supplies.

• Chosen to train fellow technicians within 60 days of hire; to deploy cisco phones in a

refresh project for over 350 end users and deployments of over 1300 Cisco phones

within VISN16.

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