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Service Representative Medical Assistant

Location:
Fayetteville, NC
Posted:
June 25, 2023

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Resume:

AKOUVI G. DAMOIN

SKILLS

• Detail Oriented

• Microsoft Excel

• Microsoft Office

• Ordering and Stocking Medications

• Proper Labeling Procedures

• Patient Confidentiality

• Problem-Solving Skills

• Team Collaboration

• FDA Drug Safety Guidelines

• Stocking Shelves

ACCOMPLISHMENTS

Registered Medical Assistant:

December 2020

Cardiopulmonary Resuscitation,

American Red Cross

Pharmacy Technician Certification,

September 2022

CERTIFICATIONS

• CPhT - Certified Pharmacy Technician

• RMA - Registered Medical Assistant

LANGUAGES

French

Native or Bilingual

English

Full Professional

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

WORK HISTORY

August 2021 - Current

Pharmacy Technician Cape Fear Valley Medical Center, Fayetteville, NC December 2020 - July 2021

Medical Assistant/ Scheduler Autumn Care Nursing Home, Raeford, NC August 2018 - December 2020

Production Line Assistant, Customer Service Associate Smithfield, Tar, Tar Heel, NC

September 2016 - October 2017

Customer Service Representative IADES, Lome TOGO

March 2014 - August 2016

Clinical Pharmacy services Technician Pharmacy Gbeze, Lome TOGO

• Screen prescription orders for accuracy and completeness Assist on improvement of existing procedures and in training of new hires in all aspects of daily operation of pharmacy

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Maintained proper drug storage procedures, registries, and records for controlled drugs.

Counted, measured, and compounded medications following standard procedures.

• Performed Covid testing (rapid and PCR) and Covid vaccine injection

• Pre-Employment drug screen

• Administrative duties

Used established assembly instructions to complete jobs quickly, accurately and with zero errors.

Assisted quality assurance by inspecting items and removing defective parts.

Performed hand-finishing of final products after assembling component parts for items.

Answered customer telephone calls promptly to avoid on-hold wait times.

Responded to customer requests for products, services and company information.

Cultivated customer loyalty, promoted repeat business and improved sales.

Establish or maintain patient profiles, including lists of medications taken by individual patients

CONTACT

Fayetteville, NC 28303

704-***-****

adxwm1@r.postjobfree.com

Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Counted, measured, and compounded medications following standard procedures.

EDUCATION

October 2020

Medical Assistant Certification Medical terminologies Fayetteville Technical Community College, Fayetteville, NC, Togo Fastmed Urgent Care Lumberton, 160 hours of Internship



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