Customer Service Maintenance Technician

Torrionah Miller

Preventative Maintenance Technician

313-***-**** adxwlh@r.postjobfree.com Farmington, MI 48336 CAREER OBJECTIVE

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

EXPERIENCE

ASSISTANT MANAGER, Novi, MI

Valvoline Instant oil change, July 2022-Present

• Helped oversee the daily operations of the store, managing staff and inventory.

• Coached and mentored new employees on company policies and procedures.

• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties. Intensive knowledge preforming various vehicle services(oil changes, transmission, radiator, serpentine belt, fuel system, differentials, transfer case, battery removal and install, tire rotations, air and cabin filter removal and install)

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Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.

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ROUTE MANAGER, Livonia, MI

Molly Maid, December 2021-July 2022

• Managed and coordinated multiple projects while ensuring timely completion.

• Met deadlines while maintaining high-quality deliverables.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. CREW TRAINER, Westland, MI

Mcdonalds, November 2020-December 2021

• Monitored employee progress and provided constructive criticism.

• Explained training information in easily understandable terms for individuals from all backgrounds and levels.

• Greeted customers, provided excellent customer service, and addressed customer inquiries.

• Developed a thorough knowledge of menu items and their preparation methods. EDUCATION

HIGH SCHOOL DIPLOMA, Westland, MI

John Glenn High School, June 2018

SKILLS

Automotive Technician Computer Literacy Preventative & General Maintenance Detail Oriented Management Customer Service Efficient And Fast Paced Adaptable Self Motivated Punctual And Reliable

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