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Administrative Assistant, Scheduler, Payroll Assistant, Customer Servi

Location:
New Braunfels, TX
Posted:
June 24, 2023

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Resume:

HOLLY J. THOMPSON

New Braunfels, TX *****

CELL: 508-***-**** EMAIL: adxwe6@r.postjobfree.com

JOB OBJECTIVE

I am a detail oriented and organized professional seeking an Administrative position with a reputable company using my record- keeping, secretarial, leadership and problem-solving skills to contribute to the company’s success. I am skilled in many software programs to include the following: Microsoft Word, Excel, PowerPoint, Outlook, Adobe, QuickBooks, Clio, Lexis, Motility, ADP, KPA Vera Suite, Epos Now, and others

EDUCATION

University of Phoenix – Bachelors in Business Administration with emphasis of Marketing – 50 more hours University of Phoenix – Associates of Art – 6/2012 Texas Careers, San Antonio, Texas – Paralegal Degree Southwest Texas State University, San Marcos, Texas - Basics WORK EXPERIENCE

Campers Inn of Raynham, Raynham, Massachusetts

Location Admin/Title Clerk 7/2021 – 12/2022

• Broke down, posted, and submitted funding paperwork for all sales transactions.

• Took in deposits into Motility system, scanned checks and ACH payments and sent to corporate office.

• Monitor time systems and processed all payroll and HR paperwork for submission to corporate office

• Performed all title work transactions to include MSOs, all other documentation as needed, fees & cut corporate checks related sales tax submissions. Created binders for all used Titles and MSO’s to be kept with me in my locked office.

• Performed all lien-perfecting as needed.

• Worked closely with inventory to ensure all inventory is accurate for new and used units.

• Maintained all business licenses, certifications, and notices.

• Maintained company compliance with filing systems currently in place.

• Ordered office supplies, employee uniforms, business cards and name tags as needed. Rolling Stogies, Inc. – Hudson, Massachusetts

Regional Store/Operations Manager 7/2014 - 12/2018

• Handled customer correspondence, answered phone system, ordered office supplies to ensure adequate stock, set up point of sale system for two retail stores and contended with inventory control through POS, QuickBooks and Excel.

• Maintained product levels, purchased product inventory, generated and reviewed daily sales reports and conducted regular audits of the store’s physical and practical condition to ensure quality.

• Coordinated wholesale and retail orders, maintained business relations with vendors and shipping companies, worked with vendors and manufacturers to bring in effective marketing displays.

• Managed office staff and training, interviewed applicants and managed workflow by assigning tasks to other employees daily.

• Conducted Human Resource duties and maintained HR forms, verified timekeeping records, recorded payroll data and verified all amounts, altered employee tax status, information about withholding and changed employee banking records when necessary to process payments accurately.

• Created and monitored internet marketing campaigns, assisted with creating website then maintained website and all aspects of marketing - website, social media, ads, etc., as well as interaction with the public.

• Provided efficient and professional administrative and clerical service, maintained accurate client files, company contracts, ad sales database and timesheets.

• Addressed monthly budget, office accounts (payable/receivable), debt collection and resolved all customer service-related issues.

Caregiver - Brockton, Massachusetts 3/2010-2/2017

• Caregiver for my terminally ill Mother-in-law. Responsibilities included scheduling medical appointments, medication management, assistance with activities of daily living, financial custodianship, and estate legal coordination. Kappmeyer & Lopez – Seguin, Texas

Family Law Paralegal 3/2009-3/2010

• Conduct initial client interviews, follow up appointments, and prepared clients for depositions, mediation and trials.

• Coordinated depositions, mediation, trial settings and witnesses for hearing and trials.

• Prepared pleadings, answered discovery requests and responses, deposition questions, all correspondence, trial questions, medical record requests, subpoenas, trial notebooks, deposition notebooks and many other legal documents.

• Conducted legal research, served civil subpoenas, filed documents with the court and coordinated service for citations.

• Assisted two attorneys on all matters as they required in all family law matters and a few other civil matters. David K. Sergi & Associates, P.C. – San Marcos, Texas Senior Civil Litigation Paralegal 3/2005 – 1/2009

• Conducted and coordinated initial client interviews, follow up appointments, prepared clients for depositions, mediation and trial.

• Coordinated and secured travel arrangements for attorney and witnesses to attend court hearings, mediation, depositions and trials.

• Prepared pleadings, answers, discovery requests and responses, deposition questions, trial prep questions, all correspondence, medical record requests, subpoenas and all other documents as necessary.

• Prepared hearing, mediation, deposition and trial notebooks.

• Conducted legal research, served civil subpoenas and filed all necessary documents with the court.

• Secured all medical records and witness statements in affidavit form.

• Trained support staff.

• Assisted four attorneys on all matters as they requested with a continuous case load of over 75 family law cases and 60 personal injury cases.

I3 Solutions, Inc. – San Antonio, Texas

Credit Consultant 3/2004 – 3/2005

• Developed PP Presentations regarding credit consulting and repair.

• Presented power PP Presentations to mortgage and automotive industries.

• Scheduled meetings with select industries to meet with CEO of company to present information on I3’s services which were offered.

• Initiated cold calls and scheduled appointments with individual clients to discuss their credit worthiness.

• Secured client contracts and trained clients how to increase their credit score and purchasing power. Adams, Camerio & Vowell, L.L.P. – San Antonio, Texas Legal Secretary 10/2003 – 1/2004 (Temporary)

• Completed dictation for three attorneys, prepared hearing and trial notebooks, responsible for preparation of new client files, filing, answering phones, ordering medical records, calendaring and pulling case law and scheduled appointments with attorneys and clients.

Law Office of Charles A. Stephens, II – Canyon Lake, Texas Paralegal 9/2001-10/2003

• Implemented tickler system and case management software (Amicus).

• Managed office, staff, and all calendar events.

• Prepared pleadings, answers, discovery requests and responses, all correspondence, subpoenas, judgments, abstract of judgments, bankruptcy petitions, proof of claims and all other documents as needed.

• Filed all documents with the appropriate court as necessary.

• Coordinated deposition, mediation, hearings, and trial settings as well as scheduling appointments with attorneys and client to meet and discuss the case.

• Conducted legal research and skip tracing, as needed.

• Conducted legal research and skip tracing as needed.

• Scheduled appointments for attorney and clients to meet and discuss the case, as well as assisted attorney in trial PROFESSIONAL REFERENCES

Mark Person, General Manager

Campers Inn of Raynham, Inc.

720 Church St.

Raynham, MA 02767

Office: 508-***-****, ext. 1326

Fax: 508-***-****

Cell: 774-***-****

Email: adxwe6@r.postjobfree.com

Gunner Sinagra, Sales Manager

Campers Inn of Raynham, Inc.

720 Church St.

Raynham, MA 02767

Office: 508-***-****

Cell: 508-***-****

Email: adxwe6@r.postjobfree.com

Rob Charest, F & I Manager

Campers Inn of Raynham, Inc.

720 Church St.

Raynham, MA 02767

Office: 508-***-****, Ext. 1322

Email: adxwe6@r.postjobfree.com

Mike Strategakis, President

Rolling Stogies, Inc.

561 Main St.

Hudson, MA 01749

Office: 978-***-****

Cell: 508-***-****

Email: adxwe6@r.postjobfree.com



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