Service Representative Customer
Resume:
Karen Meyer
Las Cruces, NM ***** 951-***-**** *************@*****.***
Objective
Looking for customer service job to assist with company growth and allow my skillset to help with company needs. Desire to work as part of team to reach personal and business goals.
Education
HIGH SCHOOL DIPLOMA 1984 RIVERDALE HIGH SCHOOL, CA
·Completed all general education requirements for high school diploma
Skills & Abilities
SALES
·Dedicated customer service specialist providing skills to prioritize and multi-task in fast-paced working environment. Able to provide outstanding service to new and existing customers by attending closely to concerns and developing solutions.
COMMUNICATION
·Able to solve customer complaints and de-escalate high stress situations promptly, according to company policies. Applies well developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
Experience
CUSTOMER SERVICE REPRESENTATIVE TLC 08/2022-4/2023
·Answered incoming calls and emails, providing frontline customer support with product and service transactions.
·Effectively diffused customer complaints using company techniques.
CARE GIVER HACIENDA AT GRACE 06/2022-08/2022
·Assisted primary caregivers in all daily needs of nursing care residents. Provided flexible working schedule to best assist the company’s needs.
ORDER FULFILLMENT REPRESENTATIVE WALMART 02/2022-06/2022
·Completed customer requests for online shopping orders. Assist with stocking shelves.
LOGISTICS PROCUREMENT COORDINATOR NOKIA 10/2010-12/2020
·Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites. Decreased spending, locating new suppliers by networking at industry markets, purchasing and designing cost effective products and reviewing samples. Mitigated logistical deficiencies, resolved shortages and tracked missed or late deliveries while scheduling and expediting high priority customers.
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