Sales Associate Administrative Assistant

Geraldine Ferris-Gold

*** ********* ***

MOUNT LAUREL, NJ 08054

H: 856-***-****

M: 856-***-****

****.*****@*****.***

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Professional Experience

HOME DEPOT Delran, NJ

February 2015 – Present

Sales Associate – Customer Service

Assorted duties dealing with sales, as well as problem solving. Supply department expertize

and customer guidance when required or requested.

LORD & TAYLOR Moorestown, NJ

Summer 2013 – 2014

SR. SALES ASSOCIATE

Responsible for managing, inventory and sales of multiple lines of designer fragrances and accessories.

Compliance with all required Lord Taylor guidelines, rules and promotions in order achieve required sales quotas while establishing clientèle re pour and L&T loyalties

LOCKHEED MARTIN Moorestown, NJ

Fall 07- Summer 08

ADMINISTRATIVE ASST/TEMP. SUPPLY CHAIN SERVICES

Manage daily operations and maintenance of equipment. Responsible for maintaining accurate records of office supplies. Responsible for regular telephone contact with inspectors to discuss status of parts inspection and to insure proper account resolution for Government Defense projects.

CONTEMPORARY STAFFING Mount Laurel, NJ

06-09

ADMINISTRATIVE ASST/CUSTOMER SERVICE

Worked various temp to perm positions.

Full time. ex. T.D Bank Cherry Hill, NJ

TD BANK Cherry Hill, NJ

ADMINISTRATIVE/CUSTOMER SERVICE-TEMP CONTEMPORY STAFFING

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Provided efficient customer service to clients. Managed incoming and outgoing calls for busy BANKING INDUSTRY. Liaised with vendors to order and maintain inventory of office supplies.

Geraldine Ferris-Gold

-2-

DR. ALLEN CARR M.D Cherry Hill, NJ

FRONT DESK/ ADMINISTRATIVE

Prepared folders and maintained records of newly admitted patients. Provided efficient customer service to clients. Researched aging reports including reimbursements which were 90 days in arrears status. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Contacted insurance providers to verify correct insurance information and get

authorization for proper billing codes. Scheduled Rn's and anesthesiologists for patient surgeries. Updated patient accounts and information on a daily basis. Managed incoming and outgoing calls for busy medical office.

AMERICAN DIAGNOSTIC SERVICES Pennsauken, N

MEDICAL RECORDS/ADMINISTRATOR

Processed accounts receivable and accounts payable. Liaised with vendors to order and maintain inventory of office supplies. Scheduled and confirmed appointments for entire management

team. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Standardized department filing system so secretarial staff could easily locate information in any filing center .Improved communication efficiency as primary liaison between departments, clients and vendors.

Skill Highlights

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Problem resolution

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Meets/exceeds goals

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Administrative support

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Self-starter

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Team liaison

Education

2012 BURLINGTON COUNTY COLLEGE Pemberton, NJ

ASSOCIATE OF SCIENCE PSYCOLOGY

Successful completion of time management courses.

RETURNING STUDENT achieved associate degree in Psychology/liberal arts

2000 CITTONE INSTITUTE Mount Laurel, NJ

CERTIFICATE IN OFICE AUTOMATION/MS OFFICE

Microsoft Office training

Power Point classes

Successful completion of time management courses.

CABRINI COLLEGE Radnor, PA

SHAWNEE HIGH SCHOOL Medford, NJ

High School Diploma college prep

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