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Logistics Coordinator Customer Service

Location:
Cape Town, Western Cape, South Africa
Posted:
June 24, 2023

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Resume:

Themba Carlos Mosi

** ******* ******, **********, ** 7, Gqeberha,6211

adxwbs@r.postjobfree.com-065*******- DOB 25/12/1981

Profile summary

I am a Travel and tourism, expect, with a broad knowledge in tourism development, marketing, hospitality management, business development and research. I am experienced in building trust and relationship with businesses, and people in every sphere of my influence. I have worked with both local and international companies in conducting research and championing volunteer programs in different sectors and industries. I also possess strong sales, leadership, and people development skills, owing it to my customer service and education background.

Professional experience

Company : Sir Fruit

Job title : Business Developer Assistant Coordinator

Duration : Current

Duties :

Identifying, developing, and secure new business opportunities by generating leads in sales, maintaining client relationships, and coordinating promotional activities.

Creating and implementing sales strategies, identify new markets to tap into, and conduct market research that identifies new business development opportunities.

Establishing and maintaining effective relationships with customers through email, phone, and in-person correspondence and coordinate and arrange events, meetings, appointments, and conferences.

Maintaining positive relationships with current clients and simultaneously build new client relationships and generate new sales.

Ensure existing clients are satisfied and that potential clients are interested in securing an organization's services.

Communicating with potential clients to fully explain how their organization can benefit the client's business and address any hesitations.

Internet research, professional networking connections, and referrals to identify and connect with potential clients.

Most recent Company : Comair LTD

Job title : Catering Logistics Coordinator

Duration : 14 July 2014 to 28 July 2022

Reason for leaving : Liquidation

Duties :

Managing service level agreement

Maintaining Hygiene, Health and safety measures

Ensuring easy flow of meals between flights

Ensuring efficiency and delivery of services

Coordinating outgoing and incoming loads

Writing daily reports on catering and logistics issues

Engage with HACCP team and ISO to keep abreast of changes in the hospitality and catering sector

Company : International Citizen Services

Job title : Project coordinator

Duration : 14 January 2014 to 28 June 2014

Reason for leaving : Short term contract

Duties :

Identifying health and needs of the community

Helping kick start the health and safety program

Promoting cross –cultural working environment

Recruiting and assisting volunteers with research and questionnaires

Engaging in weekly and daily meeting and report writing

Company : Edu Varsity

Job title : Senior lecturer (Travel and Tourism management, Management studies

Duration : 01 March 2009 to 14 December 2013

Reason for leaving : Personal development

Duties :

Supervising the work of students including research projects

Transfer and disseminate knowledge in an appropriate manner

Identifying learning needs of students, and define appropriate learning objectives

Building relationship with businesses for temporary or permanent placement of students

Helping with developing course material and attend HEC meetings

Company : Khanivule trading

Job title : Project manager (Shareholder)

Duration : 22 December 2002 to 30 May 2011

Reason for leaving : Sold shares

Duties :

Manage daily operations of a team

Team support and problem solving

Schedule team meetings with service providers and NAFCOC

Manage service level agreement

Offering administration support and report writing

Company : Autopax

Job title : Sales consultant

Duration : 01 March 2004 to 27 November 2007

Reason for leaving : Personal development

Duties :

Check-in and boarding of passengers

Ticket sales, balancing and reconciliation

Ensuring on tome departures

Manning ques

Operating switch board

Company : Kenton on sea Tourism

Job title : Trainee Tourism development officer

Duration : 01 March 2008 to 27 November 2012

Reason for leaving : In service training

Duties :

Provide tourists with necessary attraction, accommodation information

Promoting existing tourist’s attractions through press, pamphlets

Organizing seasonal and festive events

Visiting and consulting with local businesses to ensure job sustainability

Operating switch board

Completed projects

Tourism research project (NMU)

Health awareness program (Grahamstown)

Onboard catering unit launch (Port Elizabeth)

First Oyster festival launch (Kenton on sea)

Education

High school Tertiary

Ukhanyo High school Nelson Mandela University

IsiXhosa Advanced strategic management

English Research Project

Afrikaans International marketing

Biology Tourism development

Geography Tourism management

Agriculture Tourism Practice

Key Skills

Communication and interpersonal skills

Project management skills

Computer skills

Conflict resolution and leadership

Sales and marketing skills

Strategic management

Time management

Reference

Chubekile Ntloko –Manager-Comair LTD

079*******- adxwbs@r.postjobfree.com

Erica McNulty –Manager-Kenton on sea

082*******- adxwbs@r.postjobfree.com

Larna Anderson –Academic Director-Edu Varsity

079*******- adxwbs@r.postjobfree.com

Mpumi Makinana –Project Coordinator-International Citizen Services

083*******



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