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Resume:
EXPERIENCE
Office Manager-Medical
November **** - Present Patrick M. Gonzalez MD PA, Port
St Lucie, FL
• Conducted classes to teach procedures to staff.
• Prepared and reviewed operational reports and schedules. Analyzed internal processes and recommended and
implemented procedural and policy changes to improve operations, such as supply changes and disposal of records.
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• Acquired, distributed and stored supplies.
• Set goals and deadlines for department.
Learnt to operate new office technologies as were developed and implemented.
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Supervised administrative staff and provided training and orientation to new staff.
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Planned, administered and controlled budgets for contracts, equipment and supplies.
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Represented work unit at meetings or conferences, serving as liaison for requests or complaints.
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Oversaw payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
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Read through contracts, regulations and procedural guidelines to ensure comprehension and compliance.
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Communicated with and provided guidance for external vendors and service providers to ensure organization, department and work unit's business needs were met.
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Developed operational standards and procedures for work unit and department.
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Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence.
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• Hired and terminated clerical and administrative personnel. Participated in ongoing training to enhance own job skills and knowledge.
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Developed departmental objectives, budgets, policies, procedures and strategies.
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CONTACT
adxwbb@r.postjobfree.com
Port St Lucie, FL 34986
CAREER OBJECTIVE
Adaptable professional with 20
years of work experience and proven
knowledge of leadership, problem-
solving, and workflow prioritization.
Aiming to leverage my abilities to
successfully fill a position at your
company. Ability to complete tasks
on time in both individual and team
settings. Dependable and reliable,
ready to learn and grow with your
company. Detail-oriented
professional with excellent
communication, interpersonal and
creative thinking skills. Frequently
praised as hardworking by my peers.
MICHELLE GONZALEZ
WORK FROM HOME CUSTOMER SERVICE AGENT
Coordinated supportive services department of business, agency and organization.
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EDUCATION
Bachelor Business Administration In Business Marketing/Finance May 1996
Universidad Interamericana-Recinto Metro, San Juan, PR LANGUAGES
English
Fluent
•
Spanish
Fluent
•
ADDITIONAL SKILLS
• Patient Registration
• Critical Thinking
• Policy Management
• Financial and Operational Reporting
• Conflict Resolution
• Sound Judgment
• Time Management
• Regulatory Issues
• Change Management
• Patient Admission
• Team Supervision
• Meeting Support
• Budget Controls
• EMR Software
• Inquiry Requests
• Office Supplies and Inventory
• Insurance Eligibility and Verification
• Effective Multitasking
• Encryption Software
REFERENCES
Patrick Gonzalez — Patrick M. Gonzalez, MDPA
Physician
adxwbb@r.postjobfree.com
Physicians
ADDITIONAL INFORMATION
Physicians Liaison's, Chapter of the Treasure Coast 2000-2004 Patient's Advocate Liaison of the Treasure Coast 2000-2011 Lupus Foundation of America 2011-present
ACTIVITIES
My family is the most important thing, my life shines every time I see my son. I love to cook, dance, to watch sports, and live life to the fullest.
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