Tanya Reaves

**** ***** **** ******, ***** Carolina, 29571 843-***-**** adxw9z@r.postjobfree.com

Skills

• Communication

• Teamwork

• Problem solving

• IT skills (Microsoft Office)

• Organization

• Customer Service

• Ability to work under pressure

• Analytical skills

• Perseverance and motivation

• Confidence

• Adaptability

• Time Management skills

Experience

QVC INC., FLORENCE, SOUTH CAROLINA

Part Time Customer Service Returns Processor, May 2008 – Present Receive and respond to customer complaints.

Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. Verify customer and order information for correctness, checking it against previously obtained information as necessary.

Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

Inspect outgoing work for compliance with customers' specifications. UNITED STATE POSTAL SERVICE, DILLON, SOUTH CAROLINA Rural Carrier Assistant, Jan 2014 – Sep 2016

Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.

Sort mail for delivery, arranging it in delivery sequence. Return to the post office with mail collected from homes, businesses, and public mailboxes. Turn in money and receipts collected along mail routes. Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks. Hold mail for customers who are away from delivery locations. Record address changes and redirect mail for those addresses. Meet schedules for the collection and return of mail. Return incorrectly addressed mail to senders.

Maintain accurate records of deliveries.

Answer customers' questions about postal services and regulations. Leave notices telling patrons where to collect mail that could not be delivered. Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.

Enter change of address orders into computers that process forwarding address stickers. Sell stamps and money orders.

Provide customers with change of address cards and other forms. SMURFIT-STONE CONTAINER, FLORENCE, SOUTH CAROLINA

Storeroom Clerk Assistant, May 2004 – Oct 2007

Review requisition orders to verify accuracy, terminology, and specifications. Track the status of requisitions, contracts, and orders. Compare suppliers' bills with bids and purchase orders to verify accuracy. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.

Prepare invitation-of-bid forms, and mail forms to supplier firms or distribute forms for public posting.

QA Laboratory Technician, May 2004 – Oct 2007

Test and analyze samples to determine their content and characteristics, using laboratory apparatus or testing equipment.

Collect or prepare solid or fluid samples for analysis. Assemble, operate, and maintain field and laboratory testing, measuring, and mechanical equipment, working as part of a crew when required. Compile and record testing and operational data for review and further analysis. Adjust or repair testing, electrical, or mechanical equipment or devices. Shipping and Receiving Assistant, May 2004 – Oct 2007 Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins.

Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.

Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.

WELLMAN INC., MARION, SOUTH CAROLINA

QC Laboratory Technician, Apr 1995 – Mar 2004

Test and analyze samples to determine their content and characteristics, using laboratory apparatus or testing equipment.

Collect or prepare solid or fluid samples for analysis. Assemble, operate, and maintain field and laboratory testing, measuring, and mechanical equipment, working as part of a crew when required. Adjust or repair testing, electrical, or mechanical equipment or devices. Plot information from aerial photographs, well logs, section descriptions, or other databases. Education

Horry Georgetown Technical College, CDL, Dec 2022, Hazmat Tanker Twic Endorsements. Coker College, Bachelor of Science 2018

, Business Management Major, Graduated, Dec 2018

Florence-Darlington Technical College Associate in Applied Science Degree Medical Laboratory Technology, Aug 2013

Horry-Georgetown Technical College associate in arts Degree, Aug 2011 Horry-Georgetown Technical College Diploma Certified Expanded Duty Dental Assistant, Aug 2009

Florence-Darlington Technical College Diploma Industrial Electronics, May 1992 References available upon request.

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