Nadine Bryant

REPRESENTATIVE - FRONT DESK

Jacksonville, FL 32209

adxw9y@r.postjobfree.com

904-***-****

Highly enthusiastic customer service professional with 4 years client interface experience. Personable and responsible

Cashier with 3 years in retail and customer service. Solid team player with upbeat, positive attitude. I am also a dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to

company success.

CORE STRENGTHS

Customer service expert

Call Center

Strong organizational skills

Active listening skills

Energetic work attitude

Large cash/check deposits expert

Inventory control familiarity

Multi Task Management

Reading Comprehension

Accounts Receivable

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Typing 50 WPM

Telephone Skills

General Office Duties

Time Management

Creative Problem Solving

Authorized to work in the US for any employer

Work Experience

REPRESENTATIVE

FRONT DESK

May 2014 to Present

La Quinta Inn

Worked with company systems such as Nite Vision and diligently completed all assigned tasks, working different shifts as needed.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the hotel. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Assisted customers with hotel and product complaints. Guaranteed positive customer experiences and resolved irate customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

JANITOR

SHABACK KINGDOM FELLOWSHIP

July 2012 to May 2014

Hand dusted and wiped clean office furniture, fixtures and window sills. Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.

Swept and damp-mopped private stairways and hallways. Dusted ceiling air conditioning diffusers and ventilation systems. Spot cleaned carpets using industrial carpet cleaner. Emptied and cleaned all waste receptacles.

Stocked toilet tissue and paper towels, as well as other restroom supplies. Informed supervisor when supplies were low.

Swept and vacuumed floors, hallways and stairwells. Cleaned church and rooms to the satisfaction of the supervisor. NANNY

January 2003 to April 2009

Taught children safe behavior such as seeking adult assistance when crossing the street and avoiding contact with unsafe

objects.

Redirected children to encourage safe, positive behaviors. Supervised children while parents were at work.

Physically and verbally interacted with children throughout the day. Dressed children and changed diapers.

ORDER ENTRY ATTENDANT

GEORGE A - IL

February 2001 to February 2002

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office. Organized files, developed spreadsheets, faxed reports and scanned documents. Unloaded, picked, staged and loaded products for shipping. Reported inventory balances and cycle counts in the company system. Oversaw warehousing and storage practices and housekeeping. Received incoming shipments and reviewed contents against purchase order for accuracy. Worked at a rapid pace to meet tight deadlines.

Banded, wrapped, packaged and cleaned equipment.

Education

Diploma in Medical Billing and Coding

Stanford

September 2005 to June 2006

Certificate in Computerized Business

Desi Career Training Center

February 2001 to April 2001

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