Objective: To get a position in an organization with a dynamic working environment which

enable me to develop my skills for both personal and organizational growth. Professional Experience:

Working as Manager Operations in Meezan Bank Limited from April-2018 to date

Authorization of New to Bank accounts

Ensure approvals on a/c’s opened with deferrals, proactively resolving exceptions through follow-ups

Managing over all counter services in the branch to achieve timely and accurate processing of customer requested transactions, while ensuring service delivery is as per the prescribed standards of the bank

Supervision of all activities related to ATM operations

Supervision of safe deposit locker operations

Exercising effective dual control over cash, ATM cards, Cheque Books and other security items

Supervise issuance / delivery & destruction of cheque book as per SOP

Liaison with front staff to ensure adequate support is provided to achieve / maintain the branch’ service delivery standards

Supervising record / voucher maintenance

To ensure compliance to suspicious transaction reporting (STR) process

Ensure compliance of regulations of regulatory bodies

Ensure closure of outstanding observations by internal audit department / SBP / external auditors within 30 days of issuance of report.

Resolving investigation and inquiries initiated by clients

Lead and motivate Branch operations staff to work towards achieving the client satisfaction

Supervise,train and develop staff to improve competency and build strong service culture at branch

Staff performance reviews - productivity & performance appraisal

Management of the overall branch environment to ensure basic branch needs are being met such as supplies, security stationary, IT troubleshooting, and any premises upkeep such as branch cleanliness and repair needs.

Ensure the panic alarms, CCTV cameras, fire extinguishers, Metal Detectors & q-matic system is in working condition.

To ensure functionality/timely maintenance of all accessories of the branch.

To lead and conduct activities as per instructions received from time to time. Amir Shahzad

Address: 893-N Pooch Road Samanabad Lahore Pakistan Contact: (92-300-*******

Email:

D.O.B

AGE:

Place of Birth

adxw7r@r.postjobfree.com

03-05-1968

55 yrs.

Gujrat,Pakistan

Ensure adherence to the guidelines provided in Business Continuity Plan of the branch and Bank.

Working as Senior Branch Service Officer in Meezan Bank LTD from 2010 to April- 2018

Supervision of branch transactions including Cash, Clearing, Remittances, Misc. Entries i.e. Stop Payments, account opening, Chq book issuance,

Monitor and review of all cash transactions, cash balancing and update cash management policies and follow procedures as prescribe by State Bank of Pakistan and cash related Standard Operational Procedures.

Supervision of complete branch transactions including Cash, Clearing, Remittances, Misc. Entries i.e. Stop Payments etc,

Coordinate satisfactory SBP audit and inspections regarding cash.

Monitor and review all month end balances i.e., Remittance, Clearing, Security Stationery,TDRs, P.Os, CDRs,

Working as Branch Service Officer in NIB Bank From Jan 2008 to Oct2010 Remittances, Chq Book Issuances TDR, Clearing, Stock.,

Transfer local and online cheques

Issue Payment Order and CDR

Lodgment of OBC, FOBC

Inward outward clearing cheques

FDD,FTT,inward or outward

Monthly Balancing of OBC,PO,and CDR

Issuance and Deliver Chq books

Working as Branch Service Officer in PICIC Commercial Bank Ltd From May2004 to Dec2007

Remittances, Chq Book Issuances TDR, Clearing, Stock.,

Transfer local and online cheques

Issue Payment Order and CDR

Lodgment of OBC, FOBC

Inward outward clearing cheques

FDD,FTT,inward or outward

Monthly Balancing of OBC,PO,and CDR

Issuance and Deliver Chq books

Qualification:

Summary:

Professional Certification & Academic Education

Sr. Certification / Degree Institution / University Specialization / Major Passing Year 1 MSC(CERTIFICATE) Computer Center Govt

Islamia College of

Commerce, Lahore

Computer Seince 2002

2 B. Com Govt Islamia College of

Commerce, Lahore

Commerce 1992

Contact this candidate