Anna Y. Jackson
Cleveland, TX 77327
*************@*****.***
EXPERIENCE:
Love's Travel Stop
Cleveland, TX
Cashier
● Assisted customers with their purchases, answered any questions they had and assisted managers translating for Spanish speaking customers.
● Cleaned and sanitized all showers after every customer.
● Stocked and front-faced shelves
● Stocked, organized and cleaned beverage cooler.
● Worked overnights when needed.
Walmart
Cleveland, Tx 77327
Digital Associate/Personal Shopper
11/09/2019-12/09/2021
● Shopped for our online customers.
● Required to "pick" 100 items per hour minimum to keep position on the team.
● Responsible for filling customer online orders with items they requested or with little to no substitutions.
● When our department manager, or team leads couldn't be on-site I would be tasked in keeping the department running smoothly and on time.
● Handle a variety of customer complaints and ensured our customers were happy with the end results.
● Assisted with the creation of the current closing procedures.
● Was entrusted to train several new hires, and became the "go to" person on the team.
● Was chosen to be the "exceptions" picker, when a digital shopper couldn't locate an item I would go behind them and search the entire store until said item was found.
● Assisted team leads with several projects.
● Trained incoming associates and answered any questions they had. Stripes/7-Eleven
Cleveland, TX 77327
Assistant Manager / Kitchen Manager
09/09/2017-06/07/2019
● Assign sales associates with daily duties and verified assignments were completed.
● Prepare paperwork from the previous day and fill out a deposit slip and change order for the day and go to the bank.
● Made sure the store was clean and running smoothly inside & out.
● Greeted customers as they entered the store and assisted them with their needs.
● Conducted weekly cost counts, inventory and price changes.
● Completed plan-o-grams to comply with corporate’s plans.
● Attended monthly meetings with the general manager and sales associates. International Distribution Corporation & HTS
Pasadena, TX 77507
Accounts Receivables & Accounts Payables
07/2011-08/2014
● Contacted clients with open and past due invoices and applied payments into QuickBooks and processed them.
● Assisted clients with any problems or questions regarding their invoices.
● Attended weekly staff meetings and reported my status with the current open invoice spreadsheet.
● Reconciled bank statements for both companies.
● Assisted comptroller process independent contractor 1099 forms yearly and mailed before deadline.
● Entered all bills received into QuickBooks.
● Paid our open invoices in a timely manner and recorded all transactions on QuickBooks.
Mechanical Contracting Services
La Porte, TX 77571
Receptionist & Admin Assistant
08/2006-06/2011
● Answered all incoming calls and transferred calls to the proper department.
● Assisted new applicants complete our 13 page application when needed.
● Obtain required documents from applicants and make copies for their files.
● Assisted recruiters in contacting qualified candidates to fill open job orders.
● When a job Fair was needed I would prepare all the supplies needed for the event. I would print enough applications & highlight everything the candidate needed to fill on every application,
● Made sure recruiters had enough pens, business cards and brochures etc.
● Conducted in-house drug screening when needed or coordinated with the drug testing facility, Expertox, when our clients requested the service.
● Responsible for creating & producing our sales brochures.
● Entered all applications into our database & created a file on every application that came through the door.