Nikyla Mozee

*** ******** *** *** ***• Kansas City, MO 64106 • 816-***-**** • adxw37@r.postjobfree.com

Objective

To acquire a position that will facilitate learning of the day-to-day operations of business while providing opportunities to display my customer service skills and ability to work well with others.

Education

High School Diploma, Center High School, Kansas City, MO (May 2012)

Concentration: Health and Nutrition Sciences

Longview Community College, Lee Summit, MO ( August 2012 – May 2013)

Experience

Venus Logistics (Nov 18 - )

Delivery Driver

Delivering packages for Amazon for their customers through a 3rd party

Deliver the packages door to door

DENNY’S (Oct. 16 – Nov 18)

Server, Cook, Manager

At this job I have multiple hats mainly a manager

I had to be a server and cook when they call out

I was even a manager for other Denny's locations I MO and KS

USA 800 (Nov. 14 – Oct. 16)

Agent

Answering inbound calls that come in for over 7 different accounts.

Create accounts, answer questions, send money, and help with anything that is on the account.

Legoland Discovery Center (Jan. 13 – Nov. 14) Kansas City, MO

Guest Experience

Walking around talking to guest and answering any questions they have

Playing with the kids and helping them build with legos

Operating the rides and the 4D movies

Frosty Treats (April 13 – Sept.13) Kansas City, MO

Driver

Sale ice cream around the city to people

Meet different or see the same customers everyday

Getting to know when it’s a good time to come to a certain block

Red Lobster (May 12 – Feb.13) Overland Park, KS

Server

Make sure all of the guests are happy to be there and are happy what they have order

Talk to the guest and tell them all about the menu

DECA Store (Aug 11 – May 12) Kansas City, MO

Sales Associate

Drive sales increases through advantageous merchandise displays and improved customer satisfaction, as well as cross-selling higher-priced items and ensuring correct pricing

Efficiently retail over $2,000 daily and ensured that the bank deposit slip was completed accurately

Developed expertise in several product categories, enabling increased store revenue through add-on sales

Responsible for ensuring accurate inventory across multiple product categories, tracking fast-selling products and ensuring appropriate stocking of products

Worlds of Fun (Feb 11 - Jun 11) Kansas City, MO

Ride Ambassador

Responsible for ensuring that all customers were aware of and abided by the safety rules pertaining to the ride

Cross-trained on multiple park rides, enabling flexibility in scheduling for scheduling supervisor

Trained new employees on opening and closing responsibilities, company policies, safety procedures and escalation processes

Brown's Christian Academy and Daycare (Jun 05 - Aug 08) Kansas City, MO

Classroom Assistant

Assisted main classroom teacher as a floater working with children aged six weeks through five years

Led group arts and crafts projects for children aged two through four

Assisted with implementation of a reading program for early readers aged four and five

Activities

DECA: An Association of Marketing Students

Hogan Prep Step & Dance Team Member

Track & Field Team Member

Volleyball Team Member

Computer Skills

Microsoft Excel, PowerPoint, and Word

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