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Flight Attendant Customer Service

Location:
Kuala Lumpur, 50000, Malaysia
Salary:
3000
Posted:
June 24, 2023

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Resume:

DANIAL ABDUL RAHMAN

adxvz6@r.postjobfree.com

+601******** Age: 27

Professional Experience

Malaysia Airlines

Hajj Flight Attendant, July 2018-April 2021 / April 2023-Present

• Respond to the passengers’ needs, including the serving of food and beverages, maintaining adequate supplies of catering, and other items on board.

• Proactively make recommendations regarding food and drink selection according to passengers’ preferences and requests.

• Ensure that all passengers adhere to the safety standards and demonstrate the use of safety and emergency equipment.

• Provide excellent services to facilitate and assist pilgrims during Hajj and charter flights in economy, business, and first class.

Cartier

Boutique Assistant, March 2022-March 2023

• Ensures an exceptional client experience by welcoming and tending to clients as they enter the boutique and navigate through the store.

• Assist others in the team as needed, serving as an ambassador for appropriate secretarial behaviors and abilities.

• Work with various VIPs, members of the Royal Family, media representatives, and ambassadors who visited the boutique.

• Support in marketing and communications events: logistics, collateral, support, and influencer photoshoots.

Louis Vuitton

Client Advisor, March 2017-March 2018

• Drive and maintain individuals’ and teams’ objectives and be accountable for sales results.

• Welcome every client and provide the best experience through the delivery of premium customer service, product knowledge, and expertise.

• Execute a proactive strategy, outreach with a goal of positioning and realizing future sales opportunities and exceeding customer expectations.

• Support for key company, regional, and local events and product launches with strategic client attendance and sales results.

Singapore Airlines

Flight Attendant, February 2016-October 2016

• Carry out all necessary paperwork, such as stock control logging of any faults, incident, or problems that may have occurred during the flight.

• Provide timely, professional service to passengers at all times during the serving of meals and refreshments.

• Supplying passengers with in-flight entertainment and selling duty-free commercial goods.

• Present a safe environment for passengers and cabin crew on board with etiquette, skill, and knowledge.

Malaysia Airlines

Flight Attendant, July 2014-January 2016

• Welcoming passengers on board and directing them to their seats, assist them in securing all their luggage in the appropriate place.

• Carry out pre-flight duties such as checking first aid equipment and replenishing when necessary.

• Coordinate with other crew members to make sure that the galley equipment is safe and secure before takeoff and landing.

• Ensure that all walkways and exits are not obstructed for the duration of the flight. Educations

• Bachelor of Mass Communications. (Hons) Public Relations Universiti Teknologi Mara, Shah Alam (Part Time)

• High School Certificate (SPM)

Sekolah Menegah Kebangsaan Teriang Hilir, Negeri Sembilan Languages

• English

Bilingual proficiency

• Malay

Native proficiency

• Indonesian

Full professional proficiency

• Mandarin

Limited working proficiency

• Arabic

Limited working proficiency

Key Skills

• Communication skills.

• Problem solving.

• Strong organizational skills.

• Time management.

• Ability to multitask.



Contact this candidate