Joe Anand
Mbl# 070-****-****
adxvya@r.postjobfree.com
DOB: 7th Feb 1974
Career Summary
• 24 years+ experience in IT, out of which, 8 years as an Agile Project Manager / Scrum Master.
• Certified SAFe Agilist, Certified Scrum Master (CSM) and Agile Certified Professional
(PMI-ACP).
• Excellent track record in delivering projects from concept to validation with high qual- ity, with budget higher than 100M USD.
• Domain expertise in Banking (Credit cards, loans), Retail, Insurance & E&U. Experience in mapping business requirements, designing customised solutions with strong analyti- cal skills, ability to analyse business practices and define optimal procedures.
• Experience as SPOC and liaising with onsite & offshore teams on development & sup- port projects.
• Meticulous at communicating with stakeholders to provide accurate reporting and in- formation regarding the ongoing projects and initiatives.
• Seasoned professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple projects concurrently.
• A skilled communicator with honed analytical, team building & mentoring skills, with Daily conversation level Japanese & Fluent English proficiency Project Experience
• Business Intelligence/Data Warehousing
• Mobile Software
• E-Commerce Systems
• B2C & B2B Web Portal Development & Production Support Projects Involving Hadoop
• SAP BO XI R3.1
• Java, J2EE, WebSphere, WebLogic, Oracle, MS-SQL Server & AS/400. Education
Jun 1994 ~ Apr 1997: MCA (Master of Computer Applications) June 1991 - Apr 1994: B. Sc (Mathematics)
Certifications
2020 Certified SAFe Agilist
2016 Certified Scrum Master (CSM)
2016 Agile Certified Practitioner (PMI-ACP)
2009 ITIL V3 Foundation
1998 ISO 9000 – Internal Auditor (Simplex Solutions) Technical Skills
Project Management: MS Project 2003, 2007 & 2010
Technologies & Tools: Hadoop, MapReduce, Pig, Hive, Sqoop, Hbase, Pro*C & OOAD Programming Languages: Java 2.0, JSP, EJB, JavaScript, VBScript & Perl RDBMS: SQL Server 7.0/2000/2005/2008, MS Access-2000, MySQL & Oracle 10g JIRA, Eclipse, JBuilder 6.0, Jprobe, Net Beans, CVS, VSS, Apache Tomcat 4.0 IDE/Tools: WebLogic & WebSphere.
Microsoft Applications: Excel, Outlook, Power Point, Visio & Word Operating Systems: Mac OS, Windows 95/98/2K/NT/XP, DOS, UNIX and Linux Professional Experience
Jul 2021 - Present: Confidential
Scrum Master / Project Manager
Responsibilities:
• Facilitate Scrum ceremonies for 2 product teams: - Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospective.
• Removing impediments so that dev team may achieve the sprint / release goals.
• Based on Planning Poker, update the user stories / tech tasks / bugs with story points, Dev- Due, Sprint & Release Date.
• Coordination between Japanese customers & offshore teams.
• Coordination with network, IT admin and other teams which are connected to the current products.
• Prepare reports like Sprint Summary & monthly report to be sent to IT manager, business sponsor & SMEs.
• Prepare necessary documents for audits, work with risk management team to get them re- viewed and approved, before release to production. Nov 2020 - April 2021 : Manulife (Direct Contractor) Project Manager for EOL - Japan Business Applications & CXT Claims projects. Responsibilities:
As a Project Manager, I was responsible for
• Discussions with Business Sponsor & users
• Preparing GANTT chart, tracking plan vs actual timelines of tasks
• Following up with tech leads about current status of major milestones & issues.
• Working with POCs to remove impediments reported by tech leads
• Conducting daily huddle with dev & infra teams & bi-weekly meetings with business spon- sor and other stakeholders.
• Creating and updating Simplified Financials, Business Case, Risk Impact Assessment and other documentation.
• Updating status & financials in Planview every week, to be reviewed by Program Manager. Dec 2019 - Aug 2020 : Streamline
Project Manager/Scrum Master in Rakuten Mobile - 3rd floor lab, LMP & Testing Automation projects.
Responsibilities:
As a Project Manager/Scrum Master, I was responsible for
• Preparing GANTT chart, tracking plan vs actual timelines of tasks
• Following up with tech leads about current status of major milestones & issues.
• Working with Rakuten & Vendor SPOCs to remove impediments reported by tech leads
• Coordinating with CPO & POs of LMP to conduct backlog refinement
• Conducting daily huddle & bi-weekly meetings with dev team and POs and reporting week- ly progress.
• Conducting Sprint Retrospective and working on action items raised by dev team.
• Conducting Sprint Review to demo the features developed by dev team to Pos & CPO.
• Preparing Sprint & Release summary reports
July - Sep 2019 : SkillHouse
Project Manager in Philip Morris - Online Subscriptions Project. Responsibilities:
As a Project Manager, I was responsible for
• Preparing GANTT chart,
• Maintaining backlog,
• Following up with stream owners about major milestones, status,
• Working with Program managers to remove impediments reported by stream owners Sep 2018 – Mar 2019 : Nexus Corporation & Apr 2019 - Jun 2019 : ADATechJapan Scrum Master (contract) (Mobile Application Development Team, Toyota Corporation) Responsibilities:
• Facilitate Scrum ceremonies: - Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Re- view, Sprint Retrospective
• Removing impediments so that they may achieve the sprint / release goals.
• Participate in requirements discussion with product owners, regarding Azure to AWS migra- tion, new features to mobile app, etc.,
• Discuss with Dev team, create technical debt tickets to improve the quality of the prod- uct.
• Based on Planning Poker, update the features / tech tasks /bugs with story points, dev-due, sprint,
& release date.
• Coordination between product owner, dev team in japan and product owners & teams in USA.
• Working with product owner & scrum team to prepare artefacts: - Release roadmaps, Prod- uct backlog & sprint backlog.
• Prepare reports: - Team velocity, velocity graph, features delivered & sprint burndown to be sent to chief product owner.
• Scrum Training to team
Aug 2015 – Jul 2018 Rakuten, Inc. (Japan)
Jan 2018 – Present Scrum Master
Project: New Data Platform Project (10 engineers).
• New Data Platform project aims to integrate ODIN & SuperDB and other interfaces into 1 platform on Hadoop.
Aug 2015 – Dec 2017 Scrum Master
Project: Scrum Master for 2 API Teams, Program Manager for 6 API Teams Responsibilities:
• Facilitate Scrum ceremonies for API teams: - Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective.
• Acting as Scrum Master for Scrum Teams. - Removing impediments so that they may achieve the sprint / release goals.
• Participate in Requirements discussion with Product Owners
• Based on Planning Poker, update the features / tech tasks / bugs with story points, Dev-Due, Sprint, FixVersion & Release Date.
• Update GIAPI scope page with the committed Features, Tech Tasks, Bugs for the next sprint.
• Participate sprint planning hosted by Project Management teams involving all the teams within Global Ichiba.
• Coordination between Japanese customers & offshore teams.
• Coordination with UI, Mall, RGM, QA, Ops & DBA teams for smooth deployment of features.
• Working with Product owner & scrum team on artifacts such as Product Backlog, Spring Backlog and Release Burndown.
• Prepare reports like Team Velocity, Velocity Graph, Features Delivered & Sprint Burndown to be sent to API managers & Section managers.
• Scrum Training to different teams within Global Ichiba Achievements:
• Worked with multiple API teams to bring code / test coverage to 82% & above.
• Worked with PJM team to implement SAFe.
• Worked with API teams to improve velocity at a consistent pace. Nov 2005 – Dec 2013 Wipro Technologies (India, Japan, Australia) Scrum Master / Project Manager / Project Leader
• Removing impediments so that they may achieve the sprint / release goals.
• Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Working with Product owner & scrum team on artifacts: - Product Backlog, Spring Backlog, Sprint Burndown and Release Burndown.
• Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support.
• Implementing project plans within budgets and deadlines
• Managing requirement gathering, system analysis and finalization of technical / functional specifications
• Coordinating with the development team for development / customization of software
• Coding, testing validity and logic of programs and deployment
• Code Optimization and performance tuning
• Responsible for reviewing functional & technical specifications and guiding team members
• Responsible for knowledge transition & implementing ITIL standards in production support projects.
Awards: “Thanks a Million” Award at Wipro Technologies (India) Sep 2002 – Mar 2005 Zensar Technologies (India & Japan) Project Leader
• Business Analyst in Japan to prepare business process flows, data flow analysis & gap analy- sis.
• Responsible for desktop application & web application development
• Front end design includes prototype and screen designs
• Database design includes design of tables, SQL store procedures, indexes and triggers Jun 1997 – Jul 2001 Simplex Solutions (P) Ltd, Bangalore (India) AS/400 Developer, Web Developer & Project Leader
• Responsible for web application development and web portals management.
• Y2K Maintenance.
Additional Experience
• Shell Infotech (Singapore). PM / Business Analyst (Dec 2014 – Apr 2015) - Roadmap for SAP EDI implementation for customers like Yodobashi, Amazon, K’s, EDION - Bridge between Ja- panese customers & offshore - Requirements gathering, onsite testing, coordinating with Ja- panese business users for UAT.
• Freelance Consultant. Hadoop Projects (Jul 2014 – Nov 2014)
• IVTL (Japan). IT Bridge Engineer (Feb 2014 – Jun 2014) - Bridge between Japanese team & offshore team. - Resolving L1 & L2 issues - Creating incidents for L3 issues & work orders, as- signing them to offshore team. - Testing enhancement at onsite, before delivering to cus- tomers. - Coordinating with Japanese business users in Japanese to receive confirmation for resolution of L1,
L2 & L3 issues. - Preparation of weekly & monthly
status reports.
• SRM Technologies (Japan). Project Leader (Aug 2005 – Oct 2005) - Responsible for the de- velopment of web application - Overseeing the entire product life cycle: feasibility through scoping, requirements definition through
specification, design, development, quality assurance, integration and implementation - Prepared technical and functional requirement documents
• Trianz Inc. (India). Senior Java Developer (Apr 2005 – Jul 2005) - Responsible for mobile application development - Front end design includes prototype and screen designs - Database design includes design of tables, SQL store procedures, indexes and triggers
• Acsys India Software (India). Project Leader (Feb 2002 – Aug 2002) - Responsible for appli- cation development - Prepared DFD, high level & low level design documents - Coding, testing
& implementation - Database design includes design of tables, SQL store procedures, indexes and triggers
Education
1994 – 1997 St. Joseph’s College, Bharathidhasan University (India) M.C.A Visa: Engineer visa valid until 25-Apr-2023