General Manager Assistant
Resume:
Kiona Fisher
General Manager & Human Resource Professional
Experienced management professional with a demonstrated history of working in the Food & Beverages industry in diverse levels of leadership kfisher@scmail.spelman.edu
Atlanta, GA
SKILLS
Staff Management
Payroll Scheduling
Inventory management
Human resource
Project management
Quality assurance
Event planning
Profit & Loss Kronos
Program development
INTERESTS
Music Social Causes
Mentoring Outdoors
Travel
PROFESSIONAL EXPERIENCE
General Manager
Willy's Mexicana Grill
03/2017 - Present, Atlanta, GA
Be the embodiment of Willy's vision & culture. Create an environment to achieve excellence in guest experience and people development while achieving sales profitability. Leverage the operational excellence of a multi-unit concept along with a production kitchen.
Increased annual sales by a margin of 20+% in my first year with continual growth focusing on long term profitability of the company
Maintained exceptional health inspection scores, remaining in the top 5% of all food & beverage facilities within the Atlanta airport.
Accurately forecast expected sales & coordinate inventory needs while staying within or below budget Coach, mentor and develop staff on company policy and core values while demonstrating strong delegation, training and follow up skills
Exercise strong organizational and time management skills Working knowledge of restaurant food safety, health & hygiene practices Extensive knowledge of payroll budgeting, payroll tax and labor laws Hosted career fairs, facilitated multi-step onboarding process including DOA clearance finger printing and badging Curated marketing strategies to establish new concepts and grow Willy's brand and footprint in the Southeast Assistant General Manager
Old Vinnings Inn
02/2014 - 03/2017, Smyrna, GA
Starting as a server was promptly promoted to key holder where I acquired a vast knowledge to accurately convey offerings and pairings to guests. My time at Old Vinnings Inn fitted me with a vast knowledge in wine & farm to table dining experience.
Seasonal Catering Manager
Atlanta Falcons Owners Club/ Levy Restaurants
08/2009 - 02/2017, Atlanta, GA
As a seasonal employee I was responsible for the management of over 800+ employees to execute banquet event order. In this role I was challenged to demonstrate conflict resolution, keen attention to detail, ability to move fluidly between various roles and responsibilities in order to ensure superior dining experience. CERTIFICATES
ServSafe certification (08/2018 - Present)
EDUCATION
Bachelors of Political Science
Spelman College
08/2004 - 05/2008, Atlanta, GA
Bachelors of English
Spelman College
08/2004 - 05/2008, Atlanta, GA
Achievements
Achievements
Achievements/Tasks
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