Tiffani Rose Bishop
Expierienced Customer Service Rep.
*****************@*****.***
PHONE
Skills
Customer Support Services
Customer Service Management
Call Center Services
Office Management
Customer Service
Sales
Retail Management
Inventory Control
Microsoft Excel
Microsoft PowerPoint
Call Center Experience
Inbound Calls
Outbound Calls
Point Of Sale
Certified Call Center Manager
Esthetician License
Beauty Advise
Verbal Communication Skills
Cosmetics
Time Management
Retail Operations
Data Entry
Education
High School Diploma
High School Grad
Southpark Academy
A.C.B.
Med spa operations
Taylor Andrews Acedemy
Work Experience
Jul 2017 - Sep 2022
Saint George, UT
Senior Sales Agent/ Customer Service Rep.
PlusOne Company
Remote work from home Expierience.
Quiet home office.
PCI compliance
Met team goals.
Converted sales at a high percentage rate.
Overcame objections.
Questions with questions.
Clever sales tactics.
Customer support.
Peer coaching/mentor.
Product knowledge.
Monthly & weeklly. Team meetings.
Data Entry.
Inbound/outbound calls.
Call Center atmosphere.
Call center menagement.
Autodialer.
High ticket items.
Multiple screen/application/windo expierience.
Computer knowledge
Tech troubleshooting.
Jan 2021 - Jan 2022
St. George, UT
Imbound & outbound /Customer Service
60 day credit repair
I contacted people who were looking to fix their credit. I sold them on the idea of what life would be like without bad credit. I overcame their objections and closed the deal by signing them up to a 12 month
"memebership" that would boost their credit score. I logged theor information, made follow up calls and or emails to my clients. Entered their credit progress and closed out "memeberships" once the client was satisfied with their results.
Career Pause
July 2017 - June 2018
Enrolled in Esthetics School. Started in August of 2017 and graduated the Certifications
Master Esthetician License
State of Utah
2018
following year in May. I had the hopes of owning my own day spa and becoming a female small buisness owner. I started to struggle financially so I had to reenter the work force.
May 2007 - Nov 2010
Kanab, UT
Front Desk Manager
Red Hills Best Western
Scheduling
Booking events/tours
Tour Bus bookings
I overseen the whole staffs
Helped with the GM duties
Audit
Checking in/out guest
Answering telephone
Writing emails.
Handling complaints
Inventory for the breakfast
Cleaning.
Data Entry.