Care Specialist Project Manager

Raquel Jones

*** ******* **, ******* ** *****

831-***-**** **************@*****.***

EXPERIENCE

*Accounts Receivable (AR Specialist),

Accounting, and Auditing Clerks 08/2016-04/2020

Takii Seed co. Salinas, CA

●Created new invoicing system/process providing clients with same day invoicing.

●Reduced aging by > 40%. Continuous contact with clients for payment resolution and or arrangements while also resolving any payment discrepancies.

●Maintain billing accounts and records with custom created spreadsheets that link to back-up paperwork.

●Produced reports controller as well as sales staff.

●Create new client accounts as well as extended credit based on clients credit history.

●Reviewed and created current credit policies.

●Apply payments, make deposits and handled collections.

●Responsible for month-end closing and reports.

●Responsible for inventory reporting/ control and discrepancies.

●Backed up AP staff as well as the office manager.

*Major/National Sales Manager

Sales, Account Management 2097-2014

The Salinas Californian Salinas, CA

●Develop new and existing customers.

●Meet and exceed revenue and lineage goals.

●Contribute to budgeting, forecasting, and other related reports as necessary including weekly, monthly, and quarterly sales reports.

●Provide ongoing training to develop the staff to their maximum potential.

●Prepare, Initiate, Monitor, and maintain regular performance reports.

●Identify coaching/mentoring opportunities.

*Client Services Supervisor,

Human Resources/N.B. Developmet 05/05-02/07

Spherion Salinas, CA

●Accountable for ensuring the availability of qualified flexible employees through appropriate recruiting and skill matching to achieve total client satisfaction.

●Maintain communication with established clients to ensure successful business development and to promote client and employee retention.

● Communicate and coordinate compliance with established polices and procedures, as well as local state and federal laws / guidelines (WOTC, Unemployment, etc.) Determine by verification of I-9 information. Interview, hire, and place qualified employees

*Donor Care Specialist / Project Manager, Management Phlebotomy, Patient Relations, Recruiting 09/00- 03/05

Tri Counties Blood Bank ~ Salinas, CA

●Donor Care Specialist / Project Manager; Patient Relations 1999- 2005 Tri-County Blood Bank, Salinas, CA Maintained strong community involvement.

●Organized control teams to reduce reportable FDA errors by forty percent while at the same time implemented incentive program to reduce fail rates by more than fifty percent.

●Retained records with extreme detail and confidentiality. Supervised revision projects of SOPS and Q.A. manuals.

●Trained and managed new staff on Aphaeresis policies and procedures.

●Responsible for keeping more than two hundred employees current in CPR certification following the stringent medical standards of American Heart Association.

●Educated students as well as adults on the procedure and benefits of blood donation at local high schools, businesses, and community functions.

COMPUTER KNOWLEDGE

●Microsoft Word, PowerPoint, Excel, Google Docs, Apple OS,

Quickbooks

SOFTWARES

●AVATAR

●Salesforce- Customer Relationship Management Software

CERTIFIED

●First Aid/CPR/AED

RELATABLE KNOWLEDGE

●Inventory tracking

●Accounting principles

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