Customer Service Assistant Manager

DP David Ponder

Highlandville, MO ***** 417-***-**** *********@*****.***

SKILLS

WORK HISTORY

PROFESSIONAL Detail-oriented professional with excellent communication, interpersonal and SUMMARY creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Positive Attitude Attention ToPerformance Background

Details PunctualityAnswering Customer Questions

POS/Computer KnowledgeRehearsing

Cashier Abilities

Liquor Law Compliance

Identification Checks

Retail Knowledge

ASSISTANT MANAGER 1/2023 to CURRENT

Rapid Robert’s

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

ASSISTANT MANAGER 10/2022 to CURRENT

Murphy USA

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

ASSOCIATE/CASHIER 05/2022 to 08/2022

United Pacific (Rocket Market),

Monday- Friday 6am to 2pm

Single Employee Store

First and most importantly, take care of the customers with a smile, good attitude and great service

Prepare paperwork for daily store report

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