RUTH LILIANA MARIN

864-***-**** • adxvts@r.postjobfree.com • Tampa, FL

linkedin.com/in/ruth-liliana-marin-restrepo-51b24764/ SCRUM MASTER • BUSINESS ANALYST

• INFORMATICS ENGINEER • SOFTWARE TRAINER

Systems Engineer skilled, enthusiastic and experienced Scrum Master and Business Analyst, with proven ability to effectively lead high performing teams. Servant leader with background in building positive working environment for team, customer and stakeholders. Exemplary team player and leadership expertise collaborating with cross-functional teams to build deliverables that meet the highest customer satisfaction. Proficient in identifying blockers, and facilitating team discussions to resolve issues and drive continuous improvement and transparency. Experienced working with remote teams. Bilingual (Spanish/English). SKILLS

• Problem Solving • Teamwork • Communication • Time Management • Servant Leader – Leadership • Customer Satisfaction • Azure DevOps • TFS • WorkFront • Dynamics ERP • SQL • Enterprise Architect • Oracle Discover • Crystal Reports • Microsoft Office (Teams, Word, Excel, Power Point, Outlook, Access, Paint). EDUCATION, CERTIFICATION and COURSES

B.D. System Engineering, Corporation University of Science and Development - Colombia A.A.S., Systematization of Data Technology, Polytechnic Jaime Isaza Cadavid - Colombia Scrum Master Certified (SMC), SCRUMstudy, New Horizons - Issued: March 2021 - March 2024 PMI Agile Certified Professional (PMI-ACP), New Horizons - Anticipated 2021 PSI Project Management, Inc., PMP (40 hours) - 2017 Scrum Foundation Professional Certificate, CertiProf - December 2020 Integrated Approaches Business Intelligence (120 hours), Eafit University EXPERIENCE

NTC Covius Solutions, Scrum Master July 2021 to May 2023 Coached the Scrum team for adoption and usability of Scrum frame work. Served as a bridge between PO, stakeholders and development team. Cleared impediments and protected the team from distractions to increase the effectiveness. Kept the team organized, tracked and focused to accomplish the DOD, and led through influence and credibility. Contributed to define which framework would be more suitable to adopt between Nexus, Scrum, Kanban and Scrumban. Facilitated and supported all scrum ceremonies such as: Sprint Planning, Review, and Retrospective. Also, scheduled and participated in refinement, daily stand up and any other meetings needed to facilitate discussions for upcoming sprints. Experienced working remotely with multiple scrums teams in India and Colombia.

Mobiletec International, Process Leader – Scrum Master February 2020 to October 2020

Servant leader of the Development, QA and DevOps teams. Coordinated resources to accomplish the organizational goals, and helped to improve processes to maintain a safe working environment where the scrum team could be effective. In addition, responsible to coach, and act as a bridge between the development team and Project Manager to be sure that the team were aligned with the business expectations, and to protect them from distractions. Besides that, monitored the advance and results during the sprint using metrics such as Burndown chart and velocity. Conducted daily stand up, planning, review and retrospective and refinement events. Also, contributed to projects such as Intranet and ISO 9001 certification. Requirements Analyst August 2018 to January 2020

Gathered, analyzed, and validated system requirements from business, created test cases and helped the Stakeholders and Project Manager to transform needs into measurable, testable and consistent user stories, using TFS platform (All user stories created in English and Spanish). Contributed to prioritized requirements into the Product backlog. Created conceptual prototypes and mock-ups. Also, responsible for data analysis, to report findings, and analyze the impact of project on business outcome and provide feedback to developers. Facilitated and participated in scrum ceremonies.

Echavarría Medical Laboratory, IT Coordinator February 2011 to July 2015 Managed and optimized resources, information and communication systems. Implemented projects such as: Business Intelligence, ERP, Data Warehouse, Helpdesk, IP telephony, Server Virtualization and Web Services. Project Leader of software Payroll migration, and Lab system LIS, also, responsible to sign-off the government entities reports before they got deliverer. In conjunction with third party, guided the implementation and certification of standards SO 27001 and ISO 9001. Coordinated development, DB, Helpdesk, Network and technical maintenance teams.

SURA Health Organization, Business Intelligent Analyst and Software Trainer. January 2001 to January 2011

Extracted, analyzed, and delivered information to Government Entities. Created the annual UPC calculation reports and represented the EPS into the government annual UPC meeting (Acemi). Designed the Balanced Scorecard (BSC) and presented strategic information from Data Warehouse (DWH). For three years participated as software trainer and QA tester, created user and test cases, and also, part of the customer support team during the first year (2001). REFERENCES

Christine Olivencia. NTC a Covius Solution, Director of PMO Phone number 727-***-****. Robin Belanger. NTC a Covius Solution. VP of New Product Development Phone number 301-***-****. Thomas Starkwather. VMware. Product Owner/PM Phone number 301-***-****. Stephanie Fleming Norton, Agape English Language Institute, Teacher Phone number 864-***-****.