Olaniyi Abimbola

708-***-****

adxvpw@r.postjobfree.com

www.linkedin.com/in/

Objective

To obtain a job a Senior business analystwhere my communication skilss and magemane skills can be utilized for the development in a successful and growing organization.

Skills

Proficient in Tools such as MS Office, SharePoint, Jira,Microsoft TFS, MS CRM dynamics.

Quality assurance in ServiceNow.

Exceptional ability to interpret data.

Confident and efficient team player.

Ability to Improve processes that generates efficiency and oproductivity in the workplace.

Professional Experience

ServiceNow/Sr. Systems Business Analyst Jul 2022 – May 2023

Xcel Energy

Minneapolis, MN

Design, implement, analyze, and modify systems for various applications.

Defines system objectives and prepare system design specifications.

Responsible for interface problem solving, eliciting and analyzing client business requirements in order to identify and solve problems.

Creates traceability between requirements and testing.

Strong background with requirements gathering/integrations.

ServiceNow Business Analyst. Oct 2021 – May 2022

Wells Fargo Bank,

Minneapolis, MN

Gathering requirements for RPA automation, assisting solutions consultants & process designers and getting details of requirements.

Scanning SOR to gather samples of how they would process documents.

Vetting documentation with LOB Stakeholders.

Working on creating an automated process where services are rendered to client in an efficient and timely manner.

Helped to create and translate user requirements to define the functions the application must provide and performed requirements management.

ServiceNow Business Analyst July 2019 – Oct 202 T Rowe Price,

Houston TX

Acted as the lead systems analyst for all self-service initiatives by creating catalog items and automating the workflow / provisioning.

Created and ran demo sessions with product owners to gain feedback and acceptance of “done” user stories.

Led the organization change management (OCM) activities and ensured users were ready and prepared for the change and adaption was very high.

ServiceNow Business Analyst (ITSM). Mar 2018 –July 2019

HCSC (Health Care Service Corporation),

Chicago IL

Acted as a liaison between the ITSM stakeholders and delivery team through the project life cycle to communicate and validate requirements and ensure that technical delivery team has full understanding of business goals and objectives as stated in the requirements.

Reviewed existing IT processes in servicenow to identify areas of improvements & enhancements.

Perform requirements gathering, write and manage highly complex requirements for large application development projects on servicenow.

Business Systems Analyst October 2015 – Jan 2018

Leiods

Houston TX

Facilitated Joint Application Design (JAD) sessions with technical leads, software architects, and Subject Matter Experts (SME) to identify business rules and requirements and document them in a format that can be reviewed and understood by both business and technical people.

Develop understanding of business needs through discussion, document analysis, interface analysis, observation, and interviews.

Responsible for documenting workflows and results of business analysis into Business Requirement Document (BRD) and obtaining sign-off from the client on specifications.

Defined business reporting requirements including content, layout, and other characteristics.

Education

Illinois Institute of Technology May 2015

BS Civil Engineering

Chicago, IL

Certification

Scrum Master Certification. April 2023

International Scrum Institute

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