Karen S. Edwards
Birmingham, AL 35211 Home Phone: 910-***-****
Email: adxvod@r.postjobfree.com (Freelance Photographer since 1983)
Professional Experience
March 2018-Present Arise Work From Home (DBA) IBO MSE Productions
Customer Service assisting customer with their concerns
-Quickbooks Payroll= Present
- Interval International
-Home Depot
-TurboTax
Nov 2015- March 2018 First Financial Mortgage Group
Mortgage Loan Processor
-Submitting customers information for Mortgage Loan
-FHA/Conventional/Refinance
-Obtaining necessary documents to complete requirements
June 19 2015- Nov 2015 Customer Service/Advertisement Buried Treasure Consignment Wallace NC (Business is slow only working when needed on Thursday and Saturday)
-Customer service and creating
-Advertisement for the business; flyers and videos
-Preparing Invoices for vendors
March 12- present Public Relation / More Than Conquerors Faith Church
-Director of Photography
-Public Relation
Nov 12-June 15, 2015 Associate/Assistant Manager Payless Shoe Source, Birmingham AL
Assistant Store Leader,
-Customer services
-Interacting with customers and assisting in sales
-Ringing up purchases, retrieving shoes from shelves and back storage areas, and answering telephones
-Confirming time for payroll
-Overseeing four employees
July 11-Dec 11 Customer Service/Agent in Training. Armstrong Farmers Agency, Birmingham, Al
-Multi-tasking answering phone while inputting data and accounts receivable
-Giving clients and potential clients quotes for car, home, rental or business insurance
-Responsible for accounts receivable and invoices
Aug 09-Jan 11 Processor. Charter Mortgage, LLC, Birmingham, AL
-Gather information and take each file from pre-approval to closing.
-Input proper loan information into the system for processing.
-Responsible for ensuring that all loan documentation is complete accurate verified and complies
-Verify loan documents including income credit appraisal and title insurance ultimately preparing application for submittal to underwriting.
-Review file documentation and make sure all items needed are requested.
-Order and coordinate loan documents.
-Meet crucial deadlines requested. Perform any additional duties/activities assigned by management.
-Multi-tasking answering phone while inputting data and accounts receivable
Oct 08- June 2009 Assistant Administrator. Aramark, Birmingham, AL
-General office work for food services at Division of Youth Service
-Perform routine clerical and administrative functions such as drafting correspondence, scheduling -appointments, organizing and maintaining paper and electronic files, or providing information to callers
- Multi-tasking answering phone while inputting data and creating invoices for vendors
Jun 2007 - Jul 2008. Property Manager. Beaver Run Apartments/ Wedgewood Manor
Apartments, Birmingham/ Jasper, Alabama
-Managed two properties in different cities with a total of 153 units.
-Making cash depots, running reports, posting payments to tenants folios.
-Managing payroll
-Creating invoices for accounts receivable
-Multi-Tasking answering phones, while receiving money from tenants and inputting data
Jun 2001 - May 2007. Owner/Contracted Mortgage Processor. Financial Processing Company,
Birmingham, Alabama.
-Process FHA/Conventional mortgage loans for several different mortgage companies in the
Birmingham area, such as Nations Mortgage, Family First Mortgage, Chase One Mortgage
Group, World Wide Mortgage, AApex Mortgage Company, New Life Mortgage, Community
Home Lending, and Paramount Mortgage Company.
-Office Manager general offices work, customer service, verifying customers credit, overseeing four processors, payroll.
-Creating invoices for accounts receivable
-Multi-tasking helping a client while answering phone, inputting data and receiving documents
Aug 1998 - June 01. Senior Loan Officer/ Office Manager. Money-Tree Mortgage Group Wilmington, North Carolina
-Providing financing for residential homebuyers and training new loan officers daily in the
mortgage industry.
-General Offices work, payroll, and customer service.
- Creating invoices for accounts receivable
-Multi-tasking helping a client while answering phone, inputting data and receiving documents
May 1985 - Aug 1998. Licensed Hair Stylist. Personal Touch Hair Salon Jacksonville North
Carolina
-Specializing in professional hair styling and beauty products for clientele of 30-45 people per
week.
-Performing services such as perms, curls, shampoo and styles, haircuts, arching, men
and children haircuts.
Education and Training
Fullsail University Online Bachelor Degree in Graphic Design August 3, 2015-
Brown Mackie College Birmingham, Graphic Design Associates Degree, May 17, 2014 GPA 3.68
University of James Sprunt Community College, Cosmetology Diploma, Aug 1996- May 1998
2nd Highest GPA 3.67/Licensed June 1998
Miller-Motte Business College, Business Administration, Aug 1983-June 1985
Licenses
Hairstylist June 1996
Minister, Nov 2008
Professional References
Upon Request