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Territory Manager Customer Service

Location:
Plano, TX
Posted:
June 23, 2023

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Resume:

DMS

OBJECTIVE

Accomplished and energetic Senior Architectural Sales with a solid history of achievement in national accounts and architectural specification/sales. Motivated with strong organizational and prioritization abilities. Areas of expertise include: increasing number of architectural specifications and national accounts, customer relation management, creative solutions, increasing brand awareness and communication.

SKILLS

Time management

Judgment & Decision making

Sales & Marketing to

commercial

hospitality

healthcare

education

residential

Negotiate national accounts

Customer service

Material job quotes

Design marketing materials

DEBBIE MICHALSKI-STEWART

ARCHITECTURAL SPECIFICATION SALES adxvnd@r.postjobfree.com CELL 214-***-**** DALLAS AREA, TX

EXPERIENCE

SOUTH-SOUTHEAST SALES MANAGER * VMZINC * 03/2021-6/2023

(Economic reductions)

Developed & performed presentations (CEU & LnL) to A&D community to increase sales/specifications of material

Most CEU’s presented in first year over North American market

Create marketing & sales tools for USA market

Increase specifications/sales of material

Build relationships with 3rd party partners and installation teams for project installs- from architect to install

Member of CSI Dallas Chapter

(Economic reductions)

SR ARCHITECTURAL SPECIFICATION SALES • AMERICAN TILE & STONE/ACME • 03/2015 –01/2021

Developed & added seven (7) national accounts from specification to install. (Chili’s, Ice Scrappers, Bahama Bucks, Gold’s Gym, I Fratelli’s, Jamba Juice, Main Event)

Ability to build and maintain relationships with A&D community

Developed & performed presentations (CEU & LnL) to A&D community to increase sales/specifications of product lines

Coordinate efforts with sales team to train, support and sell through the bid stage to ensure install – tracking projects.

Create marketing & sales tools for individual firms

Attend trade shows and industry events

Assist Product Director in selection of new materials

Lead in top 3 sales specifications for 9 months in 2017

Member of IIDA Texas Oklahoma chapter

REGIONAL TERRITORY MANAGER • APCO SIGNS • 6/2012 – 3/2015

2014 – Top National Sales January

Determine customer needs and make wayfinding recommendations for sales of interior/exterior signage, following ADA guidelines

Perform CEU HSW presentations to A&D community

Work closely with ownership and manufacturing for future growth

PROJECT MANAGER • CONTRAX FURNISHINGS• 1/2011 – 6/2012

First company recipient of Project Management Excellence award in 2010 - $9.5 million in product

Direct relationship building with sales staff, vendors, carriers, installers and customers to ensure projects meet scheduled closings

Vendor relationships building orders, delivery dates, expedite couriers and truck lines arrivals

HEALTHCARE FURNITURE SPECIALIST• FMG FURNITURE MARKETING GROUP•

Developed healthcare B2B website featuring 57+ vendors

Presented to healthcare facilities, plus A&D to increase knowledge/sales

Direct relationship building with vendors, installers and customers to ensure projects meet scheduled closings

ARCHITECTURAL SPECIFICATIONS /TERRITORY MANAGER/ HOME BUILDER MANAGER• MOHAWK INDUSTRIES•

Dallas Team Builder award

Team developer on production of Color Connection show

Specify Mohawk Portico Flooring programs/product categories to builders, including all education training, analyzing sales options, upgrades for accounts, set up of design center locations

Create presentations and present the commercial product lines to A&D community

ARCHITECTURAL SPECIFICATIONS /ACCOUNT MANAGER• BPI BUILDING PRODUCTS INC• 5

Increased sales 30.29% from 1st year, 2nd year increase 1st quarter 21.8%

Maintained/serviced Haggar Slacks and Gadzooks national

Tripled specifications in 2 years

ARCHITECTURAL SPECIFICATIONS PIONITE PLASTIC LAMINATES

Covered 5 states (TX, CO, NM, AR, OK AZ

Specification growth in all states using design knowledge

Deliver CEU’s, LnL’s on product to create specification sales

Promote and install library samples and merchandise

Participate in associations related to product to promote/educate

Build GC and installer connection to ensure spec is held

Build national account specifications: Cinemark Theaters

Assist in opening/training new dealers in specification/sales for sales managers

EDUCATION

BACHELOR OF SCIENCE • KANSAS STATE UNIVERSITY

Emphasis on business/marketing, fashion marketing

VOLUNTEER EXPERIENCE OR LEADERSHIP

North Texas Food Bank: instrumental in success of FMG’s “Everyone Deserves a Place at the Table” event raising 30,000 meals for the homeless. Past charity experience enabled me to provide FMG with expertise in marketing, signage, securing celebrity chefs, securing silent auction materials, invitation materials, lobbying for donations.

Wednesday’s Child

Love Life Foundation

Byron Nelson Salesmanship



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