Claims Adjuster Service Worker
Resume:
DE
DESHAUDRENEQUA ELLIS
*******************@*****.*** 318-***-**** Dallas, Texas 75237
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Licensed Claims Adjuster focused on Auto Claims but willing to branch out into other fields. Positive attitude and exceptional problem solving skills.
Property Adjusting
Vehicle Damage Assessment
Claims Evaluation
Critical Thinking
Verbal and Written Communication
Decision Making
Relationship Building
Claims Processing
Sales Background
Merchandising
Customer Service
Problem-Solving
Cash Handling
Flexible Schedule
Store Opening and Closing
Product Sales
Reliable and Punctual
Excellent Communication Skills
Retail Store Operations
Friendly and Outgoing
Listening Skills
Cash Register Operation
Team Player Mentality
Outgoing Personality
Energetic Self-Starter
Positive Attitude
Helpful and Service-Oriented
State Farm Richardson, TX
Claims Adjuster
05/2022 - 01/2023
Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Investigated questionable claims to determine payment authorization. Gathered information from various third parties to determine claim acceptability.
Completed required investigations on referred files within established timeframes.
Conducted witness interviews to assist claim information gathering process.
Identified and collected evidence and determined value to specific claim to properly assess conditions.
Kohls Department Store Monroe, LA
Sales Department Lead
11/2020 - 04/2022
Motivated sales team to reach departmental and individual sales goals and deadlines on continuous basis.
Recruited and participated in search for best sales candidates for team and produced training modules for new employees.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and Summary
Skills
Experience
services.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Operated register, handled cash and processed credit card transactions. Maximized sales by keeping areas tidy, fully stocked and correctly priced. Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Replenished and arranged items to maintain appearance. Reset store displays for special events and seasonal merchandise changes. Reduced process lags by training employees on best practices and protocols.
Faith and Hope Independent Living
Rayville, LA
Direct Service Worker
11/2019 - 11/2020
Maintained clean and well-organized environment for client happiness and safety.
Tracked and reported clients' progress based on observations and conversations.
Laundered clothing and bedding to prevent infection. Supervised medication administration, personal hygiene and other activities of daily living.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Assisted with meal planning to meet nutritional plans. Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Improved patient outlook and daily living through compassionate care. Assisted with basic care for elderly patients, scheduled appointments and managed finances and legal matters.
Ouachita Parish High School Monroe, LA
High School Diploma
05/2016
Education and Training
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