Tory Scarlett

Williamsburg, VA *****

adxvlb@r.postjobfree.com

+1-740-***-****

Authorized to work in the US for any employer

Work Experience

Front Desk Clerk

Comfort Inn by Choice Hotels - Williamsburg, VA

January 2022 to Present

Check in and out guest. Handle cash credit/debit cards. Make keys give guest directions or layouts of where they need to be.

Sales supervisor

Ollie's Bargain Outlet - Williamsburg, VA

November 2021 to Present

Handle cash clean stock took care of guests needs

Activities Coordinator

Westgate Resorts - Williamsburg, VA

September 2022 to June 2023

Computer skills microword,excel,share point, schedule activities for quarterly use. Greet guest interact with guest of all ages. Knowledge of resorts and surrounding areas. Keep track of inventory order supplies. Guest Services

Diamond Resorts - Williamsburg, VA

February 2017 to November 2021

Answering phones made work order when needed. Checked in guest moves guest for whatever the reason was if applicable. Took payment. Send e-mails check emails Linecook

Five forks cafe - Williamsburg, VA

July 2013 to May 2016

Cook clean stock prepped

Expo host

Honey butters kitchen

May 2012 to November 2013

Sat guest handled a wait list cleaned menus cleaned windows Dixon's construction

RoofingSource

March 2005 to October 2006

Nail guns shingles metal drills compressors

Front Desk Receptionist

Days Inn

February 1997 to February 1999

Handle accounts. Manages guest check ins and outs . Handle transactions money credit debit Education

Basic

Greenup County High School

Skills

• Cooking

• Serving

• Restaurant experience

• Guest services

• Baking

• Microsoft Office

• Cleaning

• Food service

• Sales

• Retail sales

• Customer service

• Bartending

• Stocking

• Host/Hostess

• Cold Calling

• Merchandising

• Banquet Experience

• Salesforce

• Hotel experience

• Front desk

• Hotel experience

• Data entry

• English

• Cash handling

• Hospitality

• Microsoft SharePoint

• Active Directory

• Event Planning

• Budgeting

Languages

• English - Fluent

Assessments

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

January 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Front desk agent (hotel) — Proficient

June 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Front desk agent (hotel) — Proficient

December 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

December 2021

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Proficient

December 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Scheduling — Proficient

May 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Retail customer service — Proficient

May 2022

Responding to customer situations in a retail setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I'm very well oriented,well mannered, fast paced, and organized. Very delightful patient person. Love to interact with people.

Contact this candidate