Billing Specialist Customer Service
Resume:
Sioux Falls, SD ***06
***********@*******.***
Objective: To secure a position that will take advantage of my outgoing and friendly personality, as well as my customer service skills.
Employment History:
Clerk:
12/29/13 – Present USPS Sioux Falls, SD
Prepared and loaded all outgoing mail onto the assigned machine for departure for delivery to the correct cities/states.
Billing Manager/Receptionist:
5/2012 – 12/23/13 Storlie Family Chiropractic Moorhead, MN
Insurance billing specialist we well as a receptionist. Answering incoming phone calls, make patient appointments, collect patient co-pays, verify patient insurance coverage, send out patient statements, apply patient payments to their accounts, make up daily deposits, work the A/R etc.
Owner/Operator:
1/2007 – 5/2012 True Value Home & Hardware/Designs on 8th Moorhead, MN
I assisted in all aspects of customer service including, but not limited to: cashier duties, making key copies, inventory control, price changes, etc. I also was fully in charge of the seasonal greenhouse, which would arrive sometime in April and close in early July. Those duties included: ordering all plants (taking into consideration customer demand for holidays:
Memorial
Day, Mother’s Day, July 4th), checking in all plants upon arrival from supplier, plus daily} maintenance to keep them looking their absolute best for purchase. I was also trained to do some of the daily financial aspects of the business including balancing cash drawers in preparation for the next days’ business, making deposits and running of daily reports for reconciliation of days end cash and charge transactions.
Billing Specialist/Receptionist:
9/2000 – 3/2006 OMS Associates/Prairie Oral Surgery Fargo, ND
I was originally hired to help the patient flow transition from waiting room to treatment room remain smooth and uncomplicated, as well as assisting patients with any questions or concerns they may have prior to their surgery. Within a short time, my duties changed, to assisting the receptionists with answering phone, scheduling patient appointments, collecting from patients or the responsible party, working up patient estimates, assembling and mailing of patient estimates, assembling and mailing of pre-surgical packets, etc. After 6-8 months of
employment,
the billing specialist went on maternity leave, and I was asked to fill her position, which I truly enjoyed and excelled.
At Prairie Oral Surgery, I was the billing specialist. Therefore, I filed all insurance claims, posted all payments, worked up all Prior Authorizations for upcoming surgical procedures, made deposits, worked the A/R, etc. I also covered for the receptionist when gone.
References:
Steve Sorenson - (701-***-**** Niccole Bjerke – 701-***-**** Melissa Yde – 701-***-****
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