Ramp Agent Bilingual Customer

Sofia A. Buldrini 772-***-**** West Valley City, UT 84119

*.***************@*****.***

QUALIFICATIONS, CERTIFICATIONS, & RATINGS

• Certified Flight Instructor – Single-engine

• Commercial Privileges – ASEL, AMEL; Instrument Airplane

• FAA First Class Medical Certificate

• US Passport: Unrestricted

• NATA certification current

FLIGHT TIMES

Total Time:

308.1 Pilot in Command:

192.3 Night Time: 22.7

Single Engine Land:

114.5 Multi-Engine Land:

98.7 Instrument (Simulated): 51.2

Multi-Engine Land: 98.7 Cross Country: 68.4 Instrument (Actual): 3.8

Aircraft Flown: C-172, PA-18, PA-28-161, PA-28-181, PA-44, SR22T, P-180

EXPERIENCE

Salt Lake City Corporation — Department of Airports, West Jordan, UT October 2022 – Current

Ramp Agent, CSR

•Ensure the day-to-day safe, secure, convenient and efficient operations of the airfield in accordance with FAR’s, NATA, and SOP’s

•Perform duties related to customer service and general servicing of small aircraft, including fueling, towing, and parking

Corporate Air Inc., Vero Beach, FL June 2021 – July 2022

Ramp Agent, CSR

•Conducted ground operations in accordance with FAR’s, NATA, and SOP’s

•Monitor and ensure safety on the ramp at all times

•Marshal aircraft that enter and exit the ramp

•Service aircraft as needed, including lavatory service, fueling, GPU, towing, potable water, catering, and aircraft cleaning

•Recurrent inspections on equipment and ramp space

•Prompt and accurate handling of luggage

•Handling of car rentals as well as customer’s personal vehicles

Paris Air Inc., Vero Beach, FL October 2020 – June 2021

Flight Operations Administration, Dispatch

•Examine and monitor developing weather and brief solo students to help make a competent go/no go decision

•Track an individual plane movement and evaluate their progress and flight plan status

•Paperwork to determine all flights are in accordance with FARs and company SOPs

•Control scheduling, delays and cancellations

•Record flight time for billing and maintenance purposes

•School onboarding paperwork and document collection of new students

•Ensured safety and compliance of all instructors, students, and customers based on safety protocols

FlightSafety Academy, Vero Beach, FL March 2020 — June 2020

Student Assistant, Student Services

•Document visitors for TSA purposes

•Direct calls and students through administration and campus

•Log and distribute new mail

EDUCATION

Randon Aviation, West Jordan, UT

• Certified Flight Instructor ASEL

October 2022 – June 2023

Paris Air, Vero Beach, FL

• Commercial ASEL Add-on

April 2022 – July 2022

FlightSafety Academy, Vero Beach, FL

• Private ASEL, Private AMEL Add-on, Instrument Airplane, Commercial AMEL

October 2018 – July 2020

ADDITIONAL

• Software: MS Office, Flight Schedule Pro, Flight Bridge, TotalFBO, Total Aviation, QC Management System

• Bilingual customer support (English/Spanish)

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