Data Entry Office Assistant

Nuvia Carbajal

*** *. ***** ***, ******** Park, CA

Cell: 818-***-****

Email: *************@*****.***

Personal Statement:

Passionate and hard worker, I am seeking a position to further expand by skill set while providing excellent service. Highlights:

● Strong oral and written communication skills in multiple languages. (Spanish, English)

● Quick learner, capable of acquiring any skills necessary for the task at hand within a timely manner.

● Decisive self-driven problem solver who is able to work under minimal supervision.

● Focused worker who is often given the most important tasks that require a quick turnaround time.

● Expert in various forms of data entry such as Odyssey.

● Excellent proficiency in Excel, Word Doc, Power Point.

● Understands confidentiality and adheres to the highest standards of it. Experience:

Esperanza Immigrant Rights Project – LOPC For Released Youth Community Volunteer Interpreter Los Angeles, CA November 2019 to Present

● Assist unaccompanied illegal Minors and Sponsors with Court Documents forms such as “O.R.R. Release Form”,

“Notice to Appear”, “Intake Client Forms”, and “Change of Venue/Address”.

● Interpret for Lawyers during the process of filling out I-589, otherwise known as “Application for Asylum and for Withholding of Removal”.

● Interpret for clients and co-workers (Spanish to English; vice versa) on a day to day basis on knowledge transfer topics such as: the importance of the organization, different types of Visas, importance of hiring a Lawyer, how to fight the case, among others.

● Assist unaccompanied illegal Minors on a variety of areas, such as: appointments with Lawyers, court date inquiries, and any other general education about the Esperanza program and Immigrant Rights.

● Setup courtroom presentation with the purpose of educating Sponsors on their responsibilities, Court Process, and the program.

Jacoby & Meyers LLP. Receptionist/Office Assistant Los Angeles, CA May 2021 to February 2022

● Answering and routing calls as a first point of contact.

● Assist Attorneys, Legal Assistant, Paralegals with any Administrative related tasks.

● Delegate tasks such as mail requests, visitor intake, and other general Administrative duties such as faxing, filling, copying, voice mail, note-taking etc.

● Perform team lead duties, especially with escalated problematic calls that need de-escalation and resolution.

● Due to my passion for social justice for immigrants, I was highlighted for my work as a volunteer for Hispanic Heritage Month for September 2021 in an internal company newsletter. Mobile Lift Gate Service Administrative Assistant

Gardena, CA July 2019 to March 2021

● Translate and occasionally interpret Spanish to English/English to Spanish for customers and staff.

● Review, evaluate and process invoices and receipts.

● Enter and upkeep of new and old data in a timely manner, ensuring accuracy of information, as well as confidentiality, in QuickBooks.

● Review and respond to inquiries from the public via telephone and email communication.

● Follow up bill of sales by contacting customers for updates and when the conclusion of the bill of sale will be complete.

● Occasionally travel off site to conduct business deliveries and inquiries with outside vendors. County of Fresno – Superior Court Office Assistant II Fresno, CA February 2018 to June 2019

● Interpret (legal) from Spanish to English for Court staff when needed.

● Interpret (legal) English to Spanish on Court documents and assistance for Probate Department clients.

● Interpret for Judge under oath in the Courtroom.

● Frequently Interpret for the Judge on a case by case basis as needed.

● Review, evaluate and process a variety of probate court files including decedents, estates, trusts, conservatorship and guardianship matters.

● Enter and upkeep of new and old data in a timely manner, ensuring accuracy of information as well as confidentiality.

● Locate and repair potential errors in court files caused by various departments during the lifetime of a case.

● Monitor compliance with Probate laws, statues and rules of practice.

● Review and respond to inquiries from the public (such as department process information) via telephone communication.

● Schedule and prepare files for hearings which includes data entry and acquisition using internal computer programs such as “Odyssey”.

● Prepare correspondence, memo’s and decrees as well as process certified mail and subpoenas.

● Collect, store and retrieve official court records in accordance with statutory mandate and administrative policies.

● Prepare Guardianship clinics for the general public as well as assist during the clinic.

● Answer phones, process faxes, and evaluate the creation of new court cases. County of Fresno – Health Department Office Assistant I Fresno, CA July 2017 to January 2018

● Enter and upkeep of new and old data in a timely manner, ensuring accuracy of information as well as confidentiality of sensitive client health information.

● Respond to inquiries from authorized general public about the status of health of individual patients while ensuring the privacy of sensitive information.

● Collect, store and retrieve official medical records in accordance with administrative policies, ensuring no leaks of sensitive information.

● Provide prompt and professional assistance to staff in retrieving files needed for medical cases.

● Responsible for upkeep of the facilities, as well as organization, confidentiality and HIPPA compliance of all documents moving in and through the office.

El Camino College Office Assistant – Admissions Department Torrance, CA January 2015 to June

2016

● Provide outstanding interpersonal, customer service, leadership, and organizational skills to students and staff.

● Data entry involving student information and new admissions application handling.

● Thrive within a detail oriented, deadline driven environment.

● Demonstrated capacity to provide comprehensive support to senior level staff and students, including managing and coordinating projects.

● Provide process support to new students to adhere to an increase in the effectiveness of the business operations.

● On the daily provide prompt quality and professional assistance to students and staff.

● Identified areas for improvement in policies and procedures with the purpose of efficiency for students and staff.

● Administer deposits, account registry, and schedule distributions for students and staff.

● Process documents under strict FERPA compliance.

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