Carlos A. Sanchez-Aguirre

Address: * - **** ****** **********, **. Y1A 4J4 Phone: 867-***-****

Education

**** - ************* ******** (Honours), Post-Graduate Certificate received in Sheridan College, Oakville, ON 2008 - Computer Software Applications, Sheridan College Institute of Technology, Oakville, ON 1997 - Environmental Management, Diploma, Ecuador Sustainable Development Foundation, Quito, Ecuador 1996- Project Evaluation Certificate, INAE Business School – CID Harvard University, Managua, Nicaragua 1995 – MBA Major in Strategic Planning, INCAE Business School, Alajuela, Costa Rica. 1990 - Agronomist - BSC. Diploma, Zamorano University, Yaguare, Honduras 1986 - Grade 12t High School Diploma, American School, Major in Physics and Mathematics, Quito, Ecuador

Other Training

2023 – Certifications with LinkedIn Learning & Microsoft continuing training program 2022 – Certifications with ATCO continuing training program, Space Lab, Talk Desk, Chat GPT 2021 - WHMIS 2015 Certificate, YG Learn, Whitehorse, YT 2021 - Procurement Policy Overview, Certificate, YG Learn, Whitehorse, YT 2021 - Procurement 101, Certificate, YG Learn, Whitehorse, YT 2021 – Finance 101: Spending Authority, Certificate, YG Learn, Whitehorse, YT 2021 - Your Health and Safety at Work, Certificate, YG Learn, Whitehorse, YT 2021 - Transportation of Dangerous Goods, Certificate, YT Learn, Whitehorse, YT 2021- Counterbalanced Forklift, Certificate, Northern Safety Network, Whitehorse, YT 2021 - Fall Protection End User, Certificate Northern Safety Network, Whitehorse, YT 2021 - JHSC/Joint Health and Safety Rep. Training, Certificate, Northern Safety Network, Whitehorse, YT 2021- Panorama Software, COVID Mass Clinic for Administration and Immunologists, Certificate, YG Health and Social Services, Whitehorse, YT

2020 - Advanced Food Safety Certification, SafeCheck®, Calgary, Alberta

Relevant Skills

• Strong customer service and problem-solving skills

• Building and maintaining relationships with various stakeholders

• Experience managing conflicting and competing priorities

• Strong communication and interpersonal skills

• Ability to work independently and as a contributing team member

• Effective negotiation and collaboration skills

• Analytical and research skills.

• Highly organized with strong attention to detail; excellent time management.

• Strong technical skills: HSS Panorama, MS Word, Excel, PowerPoint, Outlook, Talk Desk, and more.

Carlos A. Sanchez-Aguirre

Address: 6 - 12th Avenue Whitehorse, YT. Y1A 4J4 Phone: 867-***-****

• Languages: English excellent, French intermediate (AFY certificate), Spanish native.

Work Experience

July 2022 to present: ATCO Electric Yukon, Whitehorse YT. Term position

• Customer Service Agent

• Support service for service accounts

• Operate CIS – Oracle CCS systems to assist customer inquiries and provide solutions to their needs.

• Service Accounts Management, recollections, and banking reports. March to June 2022: Yukon Learn Society Education Programs Acting Director, Whitehorse YT. Term Position

• Participates in the design, development, and facilitation of adult education training programs

• Arranges program logistics to deliver to The Yukon Communities

• Responsible for planning, setting up courses, and coordinating with Yukon University in the Communities

• Coordinate with stakeholders to create and update programs as needed. December 2021 to February 2022: YG Health & Social Services COVID-19 Clinic, Whitehorse, YT

• Administrative Assistant, clerical support

• Registration and Caller using HSS Panorama Software

• Experience in maintaining and management of confidential records

• Greater Runner

August to November 2021: Health & Social Services-Emergency Support Services, Whitehorse, YT

• Responsible for Operations, shipping, and delivering

• Warehouses, Inventory, and Assets Management

• Logistics Runner for Covid-19 Clinic and CTAC

• Emergency Support Service representative to Health and Social Service, Health & Safety Committee May to August 2021, C.E.M.A. Emergency Coordination Center: Erik Nielsen International Airport. Whitehorse, YT

• C.E.M.A. Erick Nielsen International Airport. Enforcement Officials at the arrival terminal,

• COVID-19 passenger screener, forms control, and data entry March to May 2021, Admin Assistant: YG Health and Social Services Covid-19 Vaccine Clinic. Whitehorse, YT

• Greater appointments control

• Runner- Vaccine

• Security

April 2020 to February 2021, Janitor: Yukon Housing and Campus College/ University, Whitehorse, YT

• Light and heavy-duty cleaner Supervision.

• Planning & Implementation of Covid-19 sanitation protocols Carlos A. Sanchez-Aguirre

Address: 6 - 12th Avenue Whitehorse, YT. Y1A 4J4 Phone: 867-***-**** September 2016 to Present, President: Klondike Consulting Solutions. Whitehorse, YT

• Self-ownership business that solves building operations problems.

• Overseeing operations, accounting records, and booking.

• Assessment preparation and customer service management.

• Carrying out company policies to ensure staff compliance. June 2012 to February 2016 Operations Manager: OMEX Office Maintenance Experts, Burlington, ON

• USA Franchise with 89 commercials locations to which we provide services in the GTA

• Started as building cleaning supervisor in condo buildings with 300+ apartments in Hamilton, ON

• After 7 months, became area supervisor: Training, supervision, and responsible for supplies inventory and logistics.

• Ended as operation manager: Planning, monitoring supervision staff, responsible for all Great Toronto Area, ON. January to May 2012, Production Supervisor: Sherwood Copy, Brampton, ON

• Receiving production orders, material supervision, and product dispatch.

• Warehouse management of large-format printing materials.

• Accurately processed cash/debit/credit card transactions.

• They closed the Brampton business due to local partner problems. 2010-2015; Resource Support Specialist: Centre for Intercultural Learning-Canadian Foreign Affairs Services, Toronto, ON

• Advisory services assisted clients with acquiring intercultural skills vital to their successful international business experience by developing and sharing a specific country's political, economic, and social analysis.

• Creating and delivering PowerPoint presentations on business culture and etiquette, social norms, safety, history, and geography to Canadian business officials embarking on business in specific countries.

• Meet and consult with clients on a one-on-one basis as well as in small group situations. Volunteer Experience

2016- Present Volunteer in many events and organizations, Volunteer Benevoles Yukon, Whitehorse, YT 2017- Present MADD Vice President, Mothers Against Drunk Drivers, Yukon Chapter Whitehorse, YT 2019- Present YSTAS, founder and Member Yukon Science and Technology Advisory Society, Whitehorse, YT 2009-2017 Director of Economic Development Projects, Board Member: CCAMRE www.canadiancamre.org References

Available upon request

Contact this candidate