MANJULA CHINNIKATTE MANJAPPA

Mobile: +1-469-***-****

Email: adxv7r@r.postjobfree.com

PROFESSIONAL SUMMARY

●14+ years of experience in Software Testing.

●Extensive experience in Manual and Automation Testing

●Around 4+ years of experience in Automation Testing using Selenium Web driver in Banking Domain and Geographic information System(GIS).

●Experience in developing the Automation framework using Core java programming using OOPS concepts, Selenium, Java, TestNG, Cucumber, Maven.

●Strong experience in the entire Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and specialized in Validation.

●Strong exposure in Waterfall, V-model, Increment/Iterative, Agile Methodologies and Testing Techniques.

●Selenium for UI automation testing using Webdriver.

●Involved in design and implementation of Selenium Web Driver Automation for Smoke test and Regression test.

●Performed BDD (Behavior Driven Development) using Cucumber Features, Scenarios and Step Definitions in Gherkin format.

●Identified correct GUI elements using various Selenium Locators like ID, name, Link Text, Partial Link Text, XPath, and CSS in creating automation scripts.

●Executed Windows Hardware Quality Lab (WHQL) and Windows logo kit

(WLK) tests for Printer.

●Expertise on Testing REST API automation testing.

●REST API testing using postman.

●Middleware application testing

●Implemented GUI automation testing for printer driver using QTP and VB Script.

●Proficient in creating Test Plans, Test Scripts, Test Scenarios and Test Reports using High Level and Detailed Design.

●Extensive Knowledge in different types of testing like Smoke, GUI, Functional Testing, System Integration Testing, Regression Testing, Accessibility Testing, Security Testing, Performance Testing, Memory leak Testing, Globalization Testing and Browser Compatibility Testing.

●Strong Commercial testing experience in Web Applications, and Product Testing

●Involved in Defects logging, tracking and managing Defect Life Cycles using HP ALM/Quality Center, Bugzilla, Genweb, D5, Azure DevOps, TeamForge, and JIRA

●Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries from Oracle/ SQL Server.

●Experienced in leading offshore team and work assignments of milestone of the Project.

●Acted as SPOC for Clients

●Experience in creating Requirement Traceability Matrix (RTM), and QA metrics like, Test execution status, Defect report and Daily/Weekly Status Reports.

EDUCATION

● Bachelor’s Degree in Electronics and Communication, Visvesvaraya

Technological University, India, East West Institute of Technology. 2001-2005

TECHNICAL SKILLS

●Testing types: Manual Testing, Automation Testing and Database Testing

●Automated Testing Tools : Selenium, QTP

●Testing Framework : TestNG and Cucumber

●Test Management Tools : HP-ALM (Quality Center)

●Bug Tracking Tools : D5, Genweb, HP-QC, Bugzilla, Azure devops, TeamForge and JIRA

●Programming Languages : C, C++ and Java ● Databases : Oracle and SQL Server

PROFESSIONAL EXPERIENCE

Wipro Technologies: Test lead, May 2012 –Aug 2017, Bengaluru, India

Senior Software Engineer, Jan 2009 – Apr 2012, Bengaluru, India

Software Engineer, Jun 2006 – Dec 2008, Bengaluru, India

Qualinfotech Solution INC: QA Test Analyst, Mar 2021 - June 2022 – Plano, Texas

ASAP/ACS Solutions(Innova solutions LLC): June 2022 – Till date

Fraud and non-fraud claim processing

Client: Bank of America, North Carolina

Bank of America is one of the multinational investment bank and financial services. Fraud and non-fraud claim deals with fraud transaction and billing disputes for customer.

Roles & Responsibilities

Middleware application testing.

Involved in REST API testing, SOAP API testing, stored procedure, SAF testing (Manual and Auto), Cache testing, Database testing, batch job, Web browser testing, Alert notifications, mobile testing, and automation testing.

SAF testing and Cache testing

Brainiac rule engine testing

Create Test Strategies and plan for program phase

Lead, Coordinate the testing scope with QA resources at onsite and offshores

Followed the QA process, defect management, triage and test data management

Managing the test sign off for the JIRA stories and Defects.

Sharing the weekly test execution report with the business and stake holders

Audit documentation.

Test Script creation and Defect triaging.

Environment

Oracle DB, Unix, Web browser, DataX, JIRA, ALM, Gigafox, Message queue, Pega system,

GIS Upgrade

Client : Arizona public Service, Phoenix Arizona

Arizona Public Service is the largest electric utility in Arizona, United States. GIS Upgrade project is to improve application reliability, application Performance, reduction of application errors and elimination of workarounds for GIS Mapping.

Roles & Responsibilities

Create Test Strategies and plan for program phase

Requirements review, approval and documentation in Test Management tool

Involved in API testing, Mobile application testing, Enterprise portal validation, ArcGIS/ArcFM desktop application, and Automation testing

Followed the QA process, defect management, triage and test data management

Risk analysis and Mitigation Plan

Lead the Integration testing with all the vendors and integration application systems

Lead, Co ordinate the testing scope with QA resources at onsite and offshores

Involved in Change Advisory board(CAB) approvals and production deployments

Worked in Hybrid models (Agile and waterfall)

Environment

Postman, Citrix Storefront, Azure devops, JIRA, TeamForge, Selenium, Eclipse,

Autocad utility design, ArcMap

Common Loan Origination Applications Aug 2016

– Aug 2017 Client: Capital One Auto Finance

Capital One Auto Finance, a pioneer in Auto Loan systems in the US. Common Loan Origination applications process the auto loan applications submitted by various dealers for funders. The funders will process the application for funding using Odyssey application.

Roles & Responsibilities

Hands on experience in Behavior Driven Development (BDD).

Involved in all stages of testing life cycle, Test Driven Development methodologies, Software Development Life cycle (SDLC) using Agile methodology.

Worked on Selenium GUI Object / element verification is done through XPath, CSS Locators.

Responsible for going through the User Stories and creating Test Cases based on User Stories.

Involved in documenting the Test Plan, Test Cases and defect reports.

Creating test scripts using Java and Selenium Web Driver for the functional test cases.

Implemented Test Cases using Cucumber framework and added Scenarios in features files, Step Definitions.

Created, implemented and maintained Page Objects (POM) for each Webpage.

Performed Data Driven Testing (DDT) using Scenario outline and Examples.

Implemented logic to read data from the xml to achieve functional testing with different data.

Implemented web element locators using Selenium WebDriver - By ID, Class, Name, CSS Selector, XPath and Link.

Documented all the scenarios of the test cases.

Used Jenkins for continuous integration and delivery in order to execute them automatically after every successful deployment.

Responsible for writing the SQL Queries to retrieve the data.

Logging the bugs which are found during Manual Testing and Automation Testing the Suit.

Worked effectively with Developers, AGILE Team, and Project Management to achieve Selenium automation, high quality, release deadlines and QA processes improvements.

Environment

Selenium WebDriver, Git, TestNG, JIRA, Cucumber, Jenkins, Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Windows, Postman, REST API, MicroServices, Sauce Labs

Sales Servicing Platform Jan 2015 – Aug

2016

Client: Capital One, Plano, Texas

Capital One is Fortune 500 company bank that offers a broad array of financial products and service to consumers, small business and commercial clients. Sales Servicing Platform is an enterprise platform for personalized/targeted web facing customer sales or servicing applications that fully integrates with Card back end systems as well as ecommerce platforms. The platform consists of various capabilities like Balance Transfer, Secured Card, Online Customization, Online Cross Sell, Direct Elinking and Online Card Activation

Roles & Responsibilities

Hands on experience with Functional testing and Regression testing,

Developed, executed and maintained automation test scripts with Java, Selenium WebDriver and Maven with TestNG prior to release for regression and functional test cases.

Thorough experience in Defect Life Cycle by Defect Reporting and Defect tracking process using Bugzilla.

Coordinated with various team for handling defects calls and resolving the testing and bug issues.

Involved in documenting the Test Plan, Test Cases and defect reports.

Implemented web element locators using Selenium WebDriver - By ID, Class, Name, CSS Selector, XPath and Link.

Conducted Functional Testing for modules such as Balance Transfer, Online Card Activation and Preferences.

Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 7/Vista/ XP) compatibility testing in virtual machine environment.

Implemented SQL Queries to fetch the complex data for UI Testing.

Organize weekly meetings with offshore managers, Onsite Coordinator & Onsite manager to discuss the Project goals and report the health of the overall project status.

Performed Integration Testing and User Acceptance Testing in Pre-Production Environment.

Environment

Selenium WebDriver, Git, TestNG, JIRA, Cucumber, REST API, Jenkins, Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Windows,, Postman, REST API, MicroServices, Sauce Labs

HP-SMB(NAS File Server) Apr

2014 – Nov 2015

Client: Hewlett-Packard (USA), Bengaluru, India

HP-SMB is HP version of likewise enterprise. It is an SMB/CIFS file server for Linux and UNIX boxes (as NAS box). We support different protocol versions like SMB 1.0/2.0/2.1/3.0. It provides client-side and server-side SMB support, so Microsoft Windows clients can access folders and files on Linux and UNIX computers. The HP-SMB FUSE module can mount remote windows shares on a Linux computer for access to folders and files on Windows. We can remotely manage the file server on Linux machines by using popular windows MMC tool or through IBRIX fusion manager or through IBRIX commands.

Roles & Responsibilities

Acquired knowledge on NAS and SMB protocols. Ramped up on SMB storage protocol within a short span of time.

Working as a Test Lead for functionality testing team

Gained knowledge on Microsoft supported features like Folder Redirection, Roaming Profile, Offline files, D2D and IPV6 Testing

Designed test Plan for Folder Redirection, Offline functionality and Roaming Profile

Reviewed the Test Cases Prepared by the Team Members and provided necessary suggestions.

Monitor the Test Execution Progress and Manage the Issues during Test Execution

Defect Management (Tracking and Reporting)

Act as a SPOC for onsite team

Preparing & Sharing the Status Report as applicable

Co-ordinate/Delegating the task(s) to the team members

Owned and maintained all the testing documents/deliverables in configuration management tool.

Security testing for different User Account Control Settings.

Environment

Linux, windows Server 2008, VM ware, Windows Server 2003, Mac OS, windows 8,

Windows server 2012, Bugzilla

OSMQA

Jul 2012 - Mar 2014

Client: Hewlett-Packard (USA), Bengaluru, India

Open System Management so called OSM is a GUI and system management tool. Better persistence because OSM runs as a process pair i.e. FAULT TOLERANT. Smaller client, faster installation (Most components reside on the server.) CIM interface to make OSM more open and adaptable (Common Information Model (CIM) is a standardized, data architecture model).

Roles & Responsibilities

Worked as a test Lead for NAMP Products and OSM Taking the complete ownership of the module.

Test estimation, identifying the risks and test items.

Preparing and Providing Daily and Weekly Status to the client, Program manager in the form of Metric reports.

Testing of critical functionality like, fail over, fault tolerance and restore and backup for server side and client side.

Performing Root Cause Analysis on the post-mortem reports generated and include any value-add scenarios to the test design for future releases.

Design & Maintenance of test cases as per CR’s and conducting Test case review.

Regression test planning based on the defect fixes / code changes based on

DSM.

Initiating and Conducting Test-Dev meeting, daily team meetings.

Status updating & Client interaction [Weekly Metrics and other status reports

Teleconference, Participating in project related discussion with client and Development team].

Taken the ownership of QC and Test audits.

Firmware upgrading of low level products using LLP which is HP’s propriety tool.

Environment

Windows, Morzilla Fire Fox, internet explorer, HP-LLP, Bugzilla, HP-ALM

HPOAR Jul

2010 - Jun 2012

Client: Hewlett-Packard (USA), Bengaluru, India

Most printing devices have mechanisms that allow information about the print device to be queried using software. The “HP OAR” is software that uses those mechanisms to collect data about the device and transfer the collected data to a web service.

Roles & Responsibilities

GUI testing of HPOAR Applications as per the test specification document.

Created the Test scenarios for the application like Low on Ink, Out of paper, Validity expire and status of cart ridges etc.

Involved in software installation and hardware up gradation for the devices.

Hardware and human resource management.

Implementing new value-adds ideas in the test process through discussions with technical/ project managers

Provided the suggestions when we had the Blockages,

Environment

Different version of Windows. TCPIP Port, USB Plug and Play, Bluetooth, Bugzilla

EVO Development Aug

2008 - May 2009

Client: Hewlett-Packard (USA), Bengaluru, India

EVO Is a Core testing Team where Testing of different Printer drivers on varying Operating Systems takes place. The challenge in testing device drivers is to evaluate their compatibility with various platforms (operating systems and processors) and applications. The Project includes the addition of UI and Print-Processor extensions that can be leveraged across platforms. Testing is performed on LaserJet Printer Drivers. Testing is done to ensure the quality of the product and the standards are met. The main aim of this is not only testing but to also ensure the quality of the product and the standards are met

Roles & Responsibilities

Automation test cases preparation and execution for canon, coral, garnet, thunder bird and cheetah products using QTP.

Test plan preparation. Defect Verification Release Testing.

Memory leak testing using memory validator tool.

Driver up gradation testing from older to newer version. Certificate validation Testing.

Environment

Different versions of Windows, Memory Validator Tool, Memory Injector, QTP, TCPIP

Port, USB Plug and Play, Bluetooth

Kahuna ink

Jan 2008 - Jul 2008

Client: Hewlett-Packard (USA), Bengaluru, India

The Kahuna-Ink Program is targeted at Windows printer driver convergence across ink products including PDL printers (PCL3) and host-based printers (PCL3, RGB, CMYK, LIDIL) for HP Client. The Kahuna-Ink architecture utilizes the Microsoft Unidriver as its core. The project includes the addition of User Interface, render and print-processor extensions that can be leveraged across platforms. There are several rendering extensions for the various rendering types supported.

Roles & Responsibilities

Done Black box and white box testing (Vdf verification), automation execution

(QTP), Novel, citric, memory leak testing, Regression testing, Mf’s verification, Defect verification, hathi application, application testing and WLK testing for Vayu project.

Daily smoke checklist verification as well as participated in Release testing activities like release smoke checklist verification, defect verification and defect updating in D5 or QC.

Updated & reported the critical defects with the completed defect information through mail & also logged in Bugzilla, D5 and QC.

Performed the defect verification and updated the D5 with the complete observations.

Also tracked all defects & MF’s very well.

Designed automation test cases for different products which includes Commands checking for Paper type with PQ combination, Size, Type and Sub media index, orientation, PQ, paper source, Over spray, PJL attributes, speed mech, Color, Margins and default UI options and for CR’s.

Participated in the preparation of Test metrics, WSR Reports, Test Reports, Automation Reports and Test logs.

Learnt some new tools like Sqlite, Debugger’s, Memory leak tool, JOB UI and Installer scripts etc.. and Wireless Testing

Environment

Different versions of Windows, TCPIP Port, USB Plug and Play, Bluetooth, SQLite,

Memory Validator Tool, Memory Injector, Bugzilla

DJDRC-CPS

Mar 2007 – Dec 2007

Client: Hewlett-Packard (USA), Bengaluru, India

Hydra driver test case execution for beta, RC and GM build including WLK log generation. Testing includes GUI testing, Application printing, WLK and Margin test.

Roles & Responsibilities

Updated the test reports on time with complete data.

Performed ADHOC testing (GUI) to find the out of scope defects.

Specialized Testing WHQL

Learnt the LFP test process and procedure in short period and was able to handle the testing independently.

Use of bugzilla for defect tracking and also improved in writing test report.

Helped the developer in reproducing the defects.

Participated in the test design review process and provided good review comments.

Added test cases for the Change requests and modified the test design based on the product specification.

Started effective use of ecube for task creation and effort updating.

Also provided the guide lines and helped the new team members in understanding the LFP test process.

Environment

Different versions of Windows, TCPIP Port, USB Plug and Play, Bluetooth, COM

Port, D5

LTL

June 2006 - Feb 2007

Client: Hewlett-Packard (USA) Bengaluru, India

LTL has two approaches namely Mombi (Unidriver) and Wizard (HP code based driver). The Mombi Program is targeted at Windows Printer Driver Convergence across ink and Laser products including PDL printers (PCL3, PCL5, PCL6 and PS) and Host-Based Printers. The

Mombi architecture utilizes Microsoft Unidriver as its core. The Wizard architecture utilizes HP designed drive as its core. The Project includes the addition of UI and Print-Processor extensions that can be leveraged across firmware platforms

Roles & Responsibilities

Driver testing includes (Laser, LFP and INK) testing of basic features like, Paper size, Paper source, Manual and auto duplex, Booklet printing, Red eye removal, Page scaling, Color management, Margins, Installation, Uninstallation, UI functionality, Born On Date, Cancel Printing, Help System, N-Up, Orientation, OS Upgrade, Page Scaling, Watermarks, One pen support, Print quality, Point and Print.

Specialized testing like WHQL, terminal server, Citrix server, cluster server, Novell and MUI

Environment

Different versions of Windows, TCPIP Port, USB Plug and Play, COM Port. Genweb, D5

PERSONAL INFO

Marital status : Married

Sex : Female

Other Activities : Watching TV and long Drive

Visa : H4-EAD(Valid Till Dec 2022)

Date:

Place: Plano, Texas Manjula C.M

Contact this candidate