TIFFANI ROSE

*** ******* *****, ***********, **, 25403 443-***-**** adxv22@r.postjobfree.com

OBJECTIVE

As a friendly, energetic server with 14+ years dealing with the public. I am an organized, fast learner with exceptional customer service and care. I am now looking for opportunities with a company to expand my experience and skills while working toward the overall growth of the company together.

SKILLS & ABILITIES

Communication, Organization, Customer Service, Conflict Resolution, Patience, Positive Outlook, Time Management, leadership, dedication, team work, organized and efficient in high volumes, ambitious. Also helps I have a Life insurance license as well as Accident, Health, Or Sickness Insurance license.

EXPERIENCE

December 2020-Current

Waitress/Bartender, Chillis Bar & Grill, Martinsburg WV

·Maintained knowledge of bar and menu options to be able to prepare drinks and make food recommendations.

·Balanced daily registers and generated sales for management.

·Completed transactions, maintained work areas according to relevant professional standards and codes.

·Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait time.

·Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.

·Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.

January 2019 – March 2020

October 2013 –January 2015

Cocktail Server, Oscar's Ale house, Eldersburg MD

·Recommended and served alcoholic beverages to the guest, while providing exceptional service during high- volume shifts.

·Suggested cocktail choices based on customer preferences, daily specials and inventory available.

·Maintained accuracy while calculated charges, issued table checks and collected payments from customers.

·Communicated with guests to offer friendly service and determine needs.

·Resolved customer concerns or complaints quickly with friendly and knowledgeable service

·Developed strong and lasting customer relationships.

Waitress, Dennys Restaurant, Eldersburg MD

·Completed opening and closing checklists to facilitate smooth restaurant operations.

·Operated POS terminals to input orders, split bills, and calculate totals accurately.

·Checked on guests to verify satisfaction with meals and suggest additional items to increase restaurant sales.

·Communicated with kitchen staff to maintain knowledge on food.

·

EDUCATION

2005-2009

Diploma, Sykesville MD, Liberty High

General

SUMMARY

Ready to contribute my skills with 14+ years of dedication and reliable customer service with team leadership. I am hardworking and responsible person that can adapt to all challenging situations. I work well in a team or alone. Organized, good communicator that thrives in high volume or under pressure. Seeking to obtain a position in a setting where I can apply my skills, knowledge, and hardworking abilities as well as be an asset to the company.

Contact this candidate