Summary

To obtain a creative and challenging position in an

organization that gives me an opportunity for self- improvement and leadership, while contributing to the symbolic growth of the organization with my technical, innovative and logical skills.

Course completed

Data Analyst (Tableau and SQL)

Skill Highlights

Combine group hierarchy

Zip dual, blended Axis

sync axis and filter

Custom chart function

number, aggregation,

logical fun

data modularly joins,

relationship union data

modelling dash boards

action and object

Filter zip analytics and

quick table calculation

zip table calculation

string function, data

function and case

function

Experience

Team Lead

DURAFIT FITNESS EQUIPMENT

Supporting the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.

Monitoring service quality by conducting sample checks on calls and emails.

Identifying and driving process improvements to ensure excellence in customer experience, timely delivery of services, optimum productivity.

Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order

processing and delivery.

Recruiting, training, coaching and performance

managing the customer service team.

Analyze customer care data and statistics to obtain results useful in taking key business decisions.

Assign and designate job territories to customer care staff according to their performance and history.

Handle tough or complex customer issue by analyzing said problems to come up with solutions effective in addressing customer complaints.

ADARSH V

Contact

Address:

1/870-A,Pallivasal Street

Poolangudi

Colony,HAPP(po),Trichy-620025

Phone:

+91-995*******

Email:

adxv0n@r.postjobfree.com

Languages

English – A1

Malayalam – A1

Tamil– A1

Hindi– A1

Hobbies

Writing

Sketching

Photography

Design

Process Associate - 31.10.2018 to 31.10.2020

GI Private Limited, Trichy-Tamilnadu

Researching organization and individuals online (especially on social media) to identify new leads and potential new markets.

Researching the needs of other companies and learning who makes decisions about purchasing.

Contacting potential clients via email or phone to establish rapport and set up meetings.

Planning and overseeing new marketing initiatives.

Attending conferences, meetings, and industry events.

Preparing PowerPoint presentations and sales displays

Contacting clients to inform them about new developments in the company’s products

Developing quotes and proposals

Negotiating and renegotiating by phone, email, and in person. Safety Officer - 08.02.2016 to 20.06.2018

Anand Engineering Products Pvt Ltd, Trichy-Tamilnadu

Advise and lead employees on various safety-related topics

Develop project concepts and maintain optimal workflow.

Review existing policies and procedures.

Prepare and present reports on accidents and violationsand determine causes

Enforce preventative measures

Conduct risk assessment

EDUCATION:

Fire and Safety in IIPHS COLLEGE at Alagappa university in2015 with 72% aggregate.

Diploma in Electronics and communication Engineering in MIET College Trichy in 2012 with 61% aggregate.

10th in Kendriya Vidyalaya in 2009 with 49% aggregate. Personal Details:

DATE OF BIRTH : 03/12/1992

GENDER : Male

FATHER’ S NAME : N. VIJAYsKUMAR

MOTHER TONGUE : MALAYALAM

PASSPORT NUMBER : L9319779

NATIONALITY : INDIAN

I V.Adarsh, do hereby confirm that the information furnished above are true to the best of my knowledge.

Date: Signature

Place: India

(V. ADARSH)

Contact this candidate