N i n a T r o y
Detroit MI *****
adxuz6@r.postjobfree.com
CAREER SUMMARY
Proven abilities in organizing and managing workflow and using a proactive approach to problem solving. Demonstrates commitment to leadership and quality customer service. Possess strong communication, interpersonal, public and leadership abilities.
HIGHLIGHT OF ACCOMPLISHMENTS
●Environmental Specialist/Cashier/Cook
●Customer Service/Quality Inspection
PROFESSIONAL EXPERIENCE
ABM (American Building Maintenance) – Detroit, MI 2018 - Present
Environmental Specialist
●Provided quality service; swept, mopped, dusted, waxed and vacuumed rooms, floors, hallways, vestibules, etc
●Discarded and disposed of waste, rubbish, trash and other hazardous materials
●Mixed cleaning solutions; cleaned and sanitized designated and specified areas
●Replenished amenities within the building; kept building in clean and orderly condition
White Castle Hamburgers - Detroit, MI 2018
Cashier/Customer Service Rep
Provided quality customer service; prepared and served food and beverages in required short preparation time
Made cash transactions and balanced drawers; assisted customers with selection process
Attended to customers questions, inquiries and concerns; cleaned and sanitized designated and specified areas
Little Casaer’s – Highland Park, MI 2017 –2018
Cashier/Customer Service Rep
Provided quality customer service; processed cash, credit cards and checks
Prepared and served food and beverages
Set up broke down displays; worked on special sales and discounts; redeemed coupon
Assisted customers with selection process; maintained area; kept areas fully stocked and neat at all times
Received, stored, and put away all shipment; assisted with shipping, ordering and receiving
The Professional Group (Fairlane Mall) – Detroit, MI 2016
Janitor/Environmental Specialist
Provided quality service; swept, mopped, dusted and waxed floors, stores, escalators, vestibules, entrances, exits, windows (ceils), elevators, stairwells, etc
Maintained and rotated stock and inventory; assisted with shipping, ordering and receiving
Utilized and mixed cleaning solutions;
Discarded and disposed of waste, rubbish, trash and other hazardous materials
Cleaned and sanitized designated and specified areas
Manpower – Taylor, MI 2015
Inspector
Visually and manually inspected, scanned, labeled, packaged, cut, trimmed and sorted fabrics and materials
Maintained stock and inventory; kept daily logs and made reports
Assisted with shipping ordering and receiving; provided quality control and quality assurance
EDUCUATION:
Hazel Park Alternative School – Detroit, MI
Course: College Prep – (DIPLOMA - RECEIVED)
Highland Park Creative Learning Center – Highland Park, MI
Course: Nail Technician – (CERTIFICATE OF COMPLETION)
References Available Upon Request