KimberlyEvans

Work Experience

Illinois Department of Employment Security (Contract) June

**** – Present

Lead Data Entry Operator, June 2021 - Present

Confidently leads onboard training for new contract workers and assists Employment Security Specialists with compilation of daily and quarterly reporting.

Effectively facilitates database editing, copying, collating, and proofing.

Independently prepares correspondence to other state workforce agencies, employer representatives, and Powers of Attorney.

Reliably receives and processes WOTC requests from employers to determine eligibility according to the guidelines as set forth by the Internal Revenue Service and Department of Labor.

Accurately enters data from requests into spreadsheet for processing.

Carefully reviews support documentation to verify unemployment and Veterans’ wages

Assigned to, and consistently volunteers for, special projects at the request of the Department Director.

JB Drax Honore Brokerage October 1993 – May 2021

Senior Data Entry Operator, October 1993 – May 2021

Responsible for daily balancing of all accounts.

Provided general and administrative support to trading floor brokers.

Created and maintained databases for the recording of essential organizational processes, functions, and information.

Responded to high volume telephone inquiries during bidding and trading.

Executed miscellaneous clerical duties as needed and assigned. Education

Malcom X College – Chicago, IL

AAS in Liberal Arts and General Studies, May 1990

3.5 GPA

Data Entry/Office Support Specialist

Contact

605 N. Ridgeway

Chicago, IL 60624

312-***-****

adxuwz@r.postjobfree.com

Competencies

Proficient in the Illinois

Integrated Eligibility

System (IES), Adeptia, and

Illinois Benefit Information

System (IBIS)

Typing speed of 55 WPM

Hawk-eyed proofreader

and copy editor

Adept in MS Office,

Outlook, and alpha-

numeric keyboarding with

90% accuracy

Proven ability to perform

and communicate

Combines technical

proficiencies with

dependability and loyalty

25 years of experience and

skill in customer service,

conflict resolution,

planning, problem solving,

and time management

Contact this candidate