KimberlyEvans
Work Experience
Illinois Department of Employment Security (Contract) June
**** – Present
Lead Data Entry Operator, June 2021 - Present
Confidently leads onboard training for new contract workers and assists Employment Security Specialists with compilation of daily and quarterly reporting.
Effectively facilitates database editing, copying, collating, and proofing.
Independently prepares correspondence to other state workforce agencies, employer representatives, and Powers of Attorney.
Reliably receives and processes WOTC requests from employers to determine eligibility according to the guidelines as set forth by the Internal Revenue Service and Department of Labor.
Accurately enters data from requests into spreadsheet for processing.
Carefully reviews support documentation to verify unemployment and Veterans’ wages
Assigned to, and consistently volunteers for, special projects at the request of the Department Director.
JB Drax Honore Brokerage October 1993 – May 2021
Senior Data Entry Operator, October 1993 – May 2021
Responsible for daily balancing of all accounts.
Provided general and administrative support to trading floor brokers.
Created and maintained databases for the recording of essential organizational processes, functions, and information.
Responded to high volume telephone inquiries during bidding and trading.
Executed miscellaneous clerical duties as needed and assigned. Education
Malcom X College – Chicago, IL
AAS in Liberal Arts and General Studies, May 1990
3.5 GPA
Data Entry/Office Support Specialist
Contact
605 N. Ridgeway
Chicago, IL 60624
********@*******.***
Competencies
Proficient in the Illinois
Integrated Eligibility
System (IES), Adeptia, and
Illinois Benefit Information
System (IBIS)
Typing speed of 55 WPM
Hawk-eyed proofreader
and copy editor
Adept in MS Office,
Outlook, and alpha-
numeric keyboarding with
90% accuracy
Proven ability to perform
and communicate
Combines technical
proficiencies with
dependability and loyalty
25 years of experience and
skill in customer service,
conflict resolution,
planning, problem solving,
and time management