Flavenia L. Leaper

**** ***** ***. ***. *

Memphis, TN 38114

Phone: 901-***-****

E-mail: adxuwd@r.postjobfree.com

Objective

To provide Administrative Support to a corporate setting that strives for high-quality of achievement and success in a professional business atmosphere. This support would include performing specialized and moderately difficult clerical work without direct supervision, applying various procedures in accomplishing duties of a specialized function within a work location, and handling a degree of independent judgment and decision-making based upon specific experience and knowledge.

Summary of Qualifications

Major strengths include strong written and communication skills, strong problem-solving skills, outstanding leadership skills, s and the ability to handle operational challenges without direct supervision. A Customer Service Specialist promotion acquired knowledge of daily operations on a corporate level. As an expert of information in customer relations, possessing administrative skills, customer service skills, and training experience, I come highly qualified for this position.

Education

Diploma, 1979, Messick High School, Memphis, TN

Pursuing B.A., Information Technology, 2021, University of Phoenix College Employment History

Sr. Administrative Services Assistant UTHSC January 2022 present

Supports the Chair and other faculty as needed in the Department of Clinical Pharmacy and Translational Science.

Organizes and maintains the Chair’s calendar which interfaces with the Vice Chancellor’s office, Dean’s office, department faculty, staff, students, and professional representatives from other institutions via various communication styles.

Schedules, attends, and record departmental meetings for the Chair, Faculty Candidate Seminars, etc.

Coordinates and gather documents required by Faculty Affairs for Tenure and Promotion procedures.

Submit payroll monthly and biweekly for faculty and staff. Collects data report quarterly for contract billing.

Monitors and updates faculty achievements in Digital Measures for Annual Performance Review.

Enter students’ final grades into the Banner.

Manages clerical staff in the College of Pharmacy.

Administrative Aide UTHSC Jun 2016 January 2022

Edits manuscripts, and correspondences, maintain data, and prepares reports.

Assists with clinical call scheduling and schedule meetings for Chief Trauma Surgeon.

Serves as the Program Coordinator by assisting Program Director to ensure compliance with the Residency Review Committee for Accreditation of the ACGME to maintain Surgical Critical Care Accreditation.

Schedules appointments and maintains calendars; schedules, coordinates, and facilitates meetings, facilities usage, events, and/or travel arrangements, as required.

Establishes, updates, and maintains unit's files, inventories, and records; implements and maintains data management systems, as required.

Assists in ordering, care, maintenance, and utilization of department equipment, supplies, and inventories.

Research information, compiles statistics, and gathers and compute various data; summaries, or replies to inquiries, selecting relevant data from a variety of sources.

Establishes, updates, and maintains the unit's files, inventories, and records; implements and maintains data management systems.

Performs other duties as assigned.

Administrative Assistant Shelby County Schools February 2011—June 2016

Perform clerical routine duties in accordance with standard procedure, which may include photocopying, filing, tabulating information, answering phones, and distributing mail.

Prepare various reports or tabulations from copy or rough draft, involving general or technical formation.

Maintain specialized records, process forms, and reports of a specialized nature in a technical field or special unit.

Utilizes data processing equipment for word processing, information input, and/or information retrieval

Interpret rules, regulations, or procedures of an assigned unit.

Responds to information requests, refer office callers, greet office visitors, and explain well-defined and more complex rules and regulations.

Maintains files and prepares reports and statistical data related to unit operation.

Performs research, maintains records, and assists in the compilation of required data; makes routine mathematical calculations.

Maintain confidentiality regarding departmental and business matters.

Sorts, arranges, alphabetizes, and files various correspondence, reports, vouchers, and other materials; pulls requested materials from files

Apply knowledge of principles, practices, procedures, equipment, operation and organization of the assigned unit.

Perform related duties as required.

Administrative Secretary III Memphis City Schools May 2007 June 2011

Performs advanced administrator work for multiple programs and projects, including presentations and written communications.

Prepare scheduling, payroll, and direct calling of necessary contacts.

Analyzes unit operating practices, such as record-keeping systems, data control, and budgetary requirements

Prepares and maintain a variety of reports, records, correspondence, and file related to assigned services, activities

Create inter-office memos, letters, and reports.

Create spreadsheets and graphs.

Perform other assigned duties by the coordinator.

REFERENCE UPON REQUEST

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