SARAH MCALEER

Woodland Park, CO ***** 719-***-**** adxuvu@r.postjobfree.com www.linkedin.com/in/sarahmac3

PROFESSIONAL SUMMARY

Accomplished and dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proficient in using multiple software programs with a knack for quickly learning new systems.

Skills

Collaborative Team Member

MS Office & Excel Proficiency

Compliance Knowledge

Human Resources Department Processes

Policy Adherence

Employee Performance Reviews

Quality Control

Task Prioritization

QuickBooks Pro

Deadline Monitoring

Audit Support

Information Uploading

EXPERIENCE

Legal Assistant, March 2023 - Present

Law Office of Patricia Perello – Colorado Springs, CO Hybrid

Prepare for court hearings by organizing and summarizing documents, preparing exhibits, and reviewing evidence.

Handle over 50 calls a day which include office scheduling and making notes for deadlines, motions, and other important dates.

File court documents and legal pleadings with the court clerk on behalf of attorneys.

Coordinate with court personnel and attorneys to determine the scheduling of hearings and filing of documents.

Compliance Specialist, August 2022 - January 2023

Tillman Networks – New York, NY Remote

Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.

Maintained up-to-date knowledge of applicable laws and regulations.

Responded to employee inquiries regarding compliance regulations and procedures, prepared and submitted regulatory filings in a timely manner.

Business Banking Center Manager, July 2017 - November 2021

Community Banks of Colorado, a division of NBH Bank – Cripple Creek, CO

Oversaw banking operations of a staff of 6 personnel by ensuring adherence to established policies, proper reporting of any incidents, and ongoing knowledge of procedures and internal controls.

Facilitated delivery of exceptional customer service by developing employee skills and knowledge to increase client deposits to 125% above goal.

Delivered five-star customer service, answering all questions and resolving any client issues while performing banking and business administration for financial tasks successfully.

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Teller Supervisor, January 2015 – July 2017

Community Banks of Colorado, a division of NBH Bank – Cripple Creek, CO

Assisted customers with setting up and closing accounts, loan applications, new banking services,

money deposits, wire transfers, stop payments, and account transfer transactions cleanly and efficiently.

Maintained strong knowledge of bank products, services, procedures, and regulatory requirements to assist staff members with questions and difficult or complex tasks.

Monitored security and customer interaction to prevent theft while also identifying hazards or

security breaches and reporting any incidents immediately.

Payroll Clerk, May 2010 – August 2014

Graven, Austin & Drake, Inc – Colorado Springs, CO

Processed, reviewed, and issued complex payroll for 150-200 hourly employees which included multiple

pay scales and bonus pay on a weekly basis.

Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination,

and garnishments through QuickBooks to provide accurate and timely pay.

Adjudicated all payroll issues and concerns professionally with employees, filed unemployment claims,

I-9 documentation and wage garnishments keeping all staffing finances running smoothly.

Education

Woodland Park High School - Woodland Park, CO

ACCOMPLISHMENTS

Increased the banking center's Direct Contribution by 112% through the implementation of strategic initiatives within four months of being promoted.

Developed a team of six and improved employee turnover by 75%.

Earned five “Circle of Excellence” Awards between 2016 and 2017 for exemplary performance Teller Supervisor, and four Awards in 2019 as a Business Banking Center Manager, for Stack Ranking and excelling in Deposit and Loan Growth.

Promoted at Graven, Austin & Drake, Inc from Telephone Sales Representative to Quality Control Manager, and finally to Payroll Clerk. Also promoted at Community Banks of Colorado from Teller-to-Teller Supervisor to Business Banking Center Manager.

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