Paulette Trevino

Phone: 956-***-**** E-Mail: adxuut@r.postjobfree.com

Objective

I enjoy opportunity to share and increase my own knowledge, gain experience and challenge myself. I seek opportunities to cross train in various positions involving new and innovative solutions to global challenges.

Experience

JP Morgan Chase, San Antonio TX December 2022- Present

Fraud Specialist I

Navigate multiple technologies while staying engaged with client.

Make appropriate decisions quickly and effectively.

Prioritize work efficiently.

Multitasking and adaptable in fast paced environment.

Document customer account activities thoroughly and concise.

National ERM San Antonio TX September 2022- November 2022

Vaccination Specialist, Vaccine Dispatch

Monitored response vehicle locations.

Documented all communications with central command.

Maintained directed communications with personnel and appointment system.

Multitasking between vehicles

Devine Independent School District, Devine TX August 2021- August 2022

High School Art Teacher

Established positive rapport with all students and parents through home calls, emails, and written.

Conducted classroom instruction; prepared daily lesson plans; administered tests; provided feedback on learning achievements and needs for improvement.

Implemented and maintained high expectations for positive classroom behavior to maximize.

Challenged students to think analytically and critically, especially when reading, writing and discussing rigorous topics.

Provided a learning environment conducive for students' academic, personal, and social development.

San Perlita Independent School District, San Perlita TX August 2018- August 2021

All levels Art Teacher

Integrated technology into the classroom as an instructional tool.

Conducted classroom instruction; prepared daily lesson plans; administered tests; provided feedback on learning achievements and needs for improvement.

Implemented and maintained high expectations for positive classroom behavior to maximize

Challenged students to think analytically and critically, especially when reading, writing and discussing rigorous topics.

Provided a learning environment conducive for students' academic, personal, and social development.

BDS Marketing, San Antonio TX September 2017-July 2018

Elite Merchandiser (Technical)

Troubleshooting fixing display issues, i.e., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo-related issues, software reboots, electronic component connectivity, identify, order and install repair parts.

Maintain good communication with store personnel and supervisors.

Detail oriented and highly organized

Ability to independently manage an account base

Display a professional demeanor at all times

Walgreens Pharmacy, San Antonio TX October 2015-2018

Customer Service Associate

Trained and supervised multiple team members in integral departments of the company including the photo lab, customer service representatives and store management.

Demonstrated the ability to work in a fast-paced environment and displayed dedication to fellow associates by resolving problems at all service areas.

Providing a well of information and product knowledge for guests and employees alike.

Technical support and troubleshooting.

Cash handling.

Connection Point LLC, San Antonio TX September 2016

Licensed Insurance Agent.

Proficiency with Computers and technology.

Ability to multitask.

Answer customer health insurance needs.

Ability to work in a noisy fast paced call center environment.

McAllen Independent School District, McAllen TX August 2014 - August 2015

Social Studies Teacher 7th Grade.

Plan, prepare and deliver lessons that meet state and International Baccalaureate curriculum. standards for advance placement, special needs, and English as a second language students.

Integrated technology into the classroom as an instructional tool.

Conducted classroom instruction; prepared daily lesson plans; administered tests; provided feedback on learning achievements and needs for improvement.

Implemented and maintained high expectations for positive classroom behavior to maximize.

Challenged students to think analytically and critically, especially when reading, writing and discussing rigorous topics.

Premont Independent School District, Premont TX August 2013 - August 2014

Social Studies Middle School Teacher 7th &8th Grade.

Create positive educational climate for students to learn in.

Meet course and school-wide student performance goals.

Integrated technology into the classroom as an instructional tool.

Identified signs of emotional or developmental problems in students.

Maintained an environment of learning conducive to the learning styles of all students.

Education

University Of Texas-Pan American, Edinburg, TX July 2007 - December 2010

Bachelors of Fine Arts -Concentration in Graphic Design, Minor - History

Certifications/Skills

Standard Teaching Certificate 4-8th Social Studies & Art EC-12th.

General Lines Insurance Agent - Life, Accident, and Health

Proficient in Spanish

Proficient in completing retail resets and revision

Inventory Management

Adobe Flash

Basic html

Microsoft PowerPoint

Adobe Photoshop

Basic C++

Microsoft Word

Adobe Illustrator

Microsoft Publisher

Macintosh Operation System

Microsoft Excel

Adobe In Design

Windows OS

Basic Python

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