Administrative Assistant Customer Service

ALYSON KERN

*** * ********* *** ************, OK 74003 918-***-****

**********@*****.*** · linkedin.com/in/alyson-tingler-4688602b

WORK EXPERIENCE

SEPTEMBER 29TH 2022 - PRESENT

COMMUNITY SALES MANAGER tallgrass estates

Responsible for achieving revenue goals through lead generation & conversion activities that include developing and maintaining community relationships. Promote and facilitate on and off-site events that drive lead generation and community tours. Manage and update CRM system to ensure detailed lead information is up to date. Meet established targets for lead and lease conversion as defined in the sales and marketing business plan for the community. Always ensure that the community, including apartments, common areas and grounds are staged, marketable and aligned with company standards.

2019 - 2022

MANAGER OF TRAINING & DOCUMENTATION Diversified systems resources

Developed a robust training program with 4 Trainers to satisfy the need of this ever-growing company. Coordination and facilitation of training curriculum for companywide trainings, new hire, department specific & leadership programs. Voted best of the best in Examiner Enterprise 2021 for best Training Program in Bartlesville. Additionally, I manage the documentation department of 3 employees. This services the entire company with specifics of our customers’ requirements. This includes the maintenance of these documents as well as the creation after contracts are negotiated.

2006 - 2019

MATERIAL MASTER DATA & OLA ASSOCIATE Phillips 66

I create & update Material Master Numbers for purchasing from 3rd parties. I also maintain Material Outline Agreements for the negotiated rates of some of these materials & the vendors who supply them. Through Info Records & Source lists I manage the ties between vendors & materials to allow our Auto PO process to work. I administered groups SharePoint and Livelink site as well as ran monthly metrics to reports.

OUTLINE AGREEMENT ASSOCIATE phillips 66

Facilitated our Auto PO process by maintaining OLA’s (through SAP & Ariba) for validation of contracted rates of materials being purchased & services provided. Maintained monthly metrics reporting for our group & created the OLA Maintenance Dashboard. Administered our SharePoint CAS request system & P2P/OLA website in addition to our document storage in Livelink.

ADMINISTRATIVE ASSISTANT conocophillips

Supported Category Management, both in Houston & Bartlesville, through the assistance of service requisitions, expense reporting, calendar maintenance, travel arrangements, meeting & event coordination, procurement of all office supplies and equipment. I created and maintained the GPS SharePoint Site, GPS Website & Livelink. Served as Category Managements BSC for Livelink & Site Administrator for SharePoint as well as the GRLA for DRM.

EDUCATION

2004 COMPUTER SCIENCE CERTIFICATION TRI COUNTY TECHNOLOGY CENTER

2001-2002 1 YEAR OF JR COLLEGE nEW rIVER cOMMUNITY cOLLEGE

1998-1999 1 YEAR OF COLLEGE UNIVERSITY OF oKLAHOMA

1998 HIGH SCHOOL DIPLOMA BARTLESVILLE HIGH SCHOOL

SKILLS

EXCELLENT COMMUNICATION SKILLS

PROFICIENT IN MICROSOFT OFFICE SUITE

DETAIL ORIENTEDED W/SHARP ORGANIZATION SKILLS

GREAT CUSTOMER SERVICE/RELATIONS SKILLS

LIVELINK, SAP (ERP), SHAREPOINT ADMINSTRATOR

STONG PEOPLE SKILLS

Contact this candidate