Marian Johnson
**** **** ******* ***. ***, Grand Prairie, 75051 817-***-**** ***************@*****.***
May 25, 2018
Recipient Name
Workflow Coordinator/SRC
Nestle
Fort Worth, TX
76177
To Hiring Supervisor,
For the past 20 years I have had experience in the relevant position I am now applying for. I have excelled myself in customer service, team management, various systems, and specifically the fields of shipping and receiving. I have a strong work ethic and I can relate to people, which translates to conflict resolution and problem solving. I can work in time-sensitive, multi-tasking environments. For most of my career I have worked in office settings, so I understand the constraints the job requires.
Furthermore, I have worked for Nestle for over five years so I understand the culture and know the work. With the challenges that lie ahead I assure you I can be a great addition to your team.
Sincerely,
Marian Jonhson
Marian Johnson
2307 W Pioneer PKWY Apt. 181 Grand Prairie TX.
***************@*****.***
Experience
Over 11 years of customer service experience, including providing in-person as well as phone support to customers. Consistently produce high quality results with established time constraints; excellent interpersonal, verbal and written communication skills and extremely well organized. Adept at multi-tasking, managing time efficiently and coordinating a number of activities simultaneously. Experienced in Customer Service and data entry clerk. Detail oriented with proactive approach to problem solving and prevention. Proficient in MS Word, MS Excel, MS Outlook, Data Entry, Filing, mail clerk and internet.
Nestle
Shipping and Receiving Coordinator
October 14, 2016—Present
Order Maintenance and Creation
Queue Operator
Coordinator of Work Flow
Schedule Loads
Customer Service
Nestle (Adeco)
Shipping and Receiving Clerk
April 18, 2013—October 13, 2016
Manage Inbound/Outbound Trailer Flow
Answer emails and calls
DSC Logistics— 817-***-****
Customer Service Rep. (Corresponding with Kimberly Clark)
May 2000—Aug. 2012
Answer calls and emails
Order correction
Schedule Pickup and Delivery Loads
Order Entry
Dollar General 972-***-****
Manager
Sept 2008 –July 2011
Customer Service
Stocking
Checking Vendors
Employee Paper Work
Inventory Counting
Bank Deposits/ Count Teals
Open/Close Store
Con Agra Foods
Shipping Clerk
Oct. 1994—June 1999
Invoice Entry
Spreadsheet Preparation
Driver Check In/Check Out
Notify Pickup Carriers
Warner Brown Hospital
Dietary Supervisor, Ward Clerk, Admitting Clerk and Lab
Sept. 1982—Oct 1994
Tray Line Check
Diet Order Placement
Open/Close Dietary Office
Filing Insurance Claims
Patient Handling
Patient Paperwork
Teal Counting
Transcribe Doctor Prescriptions and Chart Orders
Order Lab Work
Education
El Dorado High School
Diploma 1978
SAU Tech – Business Management and Dietary Management
1982—1986
Ashford University On-Line Course
2011
Skills
AS400, SAP, EWM, RedPrairie, PINC, Proficient in MS Excel, MS Outlook, MS Word, MS Office.