LERATO DIDIMALO MPHISA

Address: MZ ** Syringa Street, Coates Valley, Kingdom of Eswatini

Phone: +268********, +268********

Email: adxuij@r.postjobfree.com

I am an experienced care support worker who has been volunteering since 2018 at Hope Eswatini Foundation and currently a volunteer at Eswatini Hospice at Home, with excellent communication skills and a caring and patient personality. Reliable, well organised, punctual, a team player who can also work on her initiative. Supports clients to live as independently as possible by implementing effective programmes to help develop skills and abilities that allow them to participate in their local community. I am comfortable working in one-to-one situations with people of varying levels of disability and all ages. I am seeking a role with a quality support provider where I can continue to help people reach their potential and lead fulfilled lives. I am proactive, dedicated and reliable, paying attention to detail. I am adept at handling complex and tense interpersonal situations efficiently and safely.

IT skills: Ms word, excel and powerpoint and Google workplace

Time management: Meticulously follow planned schedules for all tasks, including travel times to ensure all clients received care immediately.

Confidentiality: Strictly observed all GDPR requirements for clients’ personal data.

Hygiene and health and safety: Work in compliance with applicable regulations with a special focus on ensuring clients are advised on safety in the home.

Communication: Build a good rapport with clients to offer genuine and therapeutic social interaction.

1. Volunteer Care Worker: June 2023- present

Eswatini Hospice at Home

● Perform health-care related tasks, such as monitoring vital signs and medications under the direction of a registered nurse or physiotherapist.

● Home based palliative care outreach services

● Care to life limiting and life threatening illnesses

● Supporting other team members at all stages of service provision, including going through referrals, patient assessment and recording client’s progress. At all times, my focus was on the dignity and safety of the patients. 2. Volunteer Care Worker: 2018 - 2022

HOPE ESWATINI FOUNDATION

• Personal care assisting dressing and when necessary continence support

• Household chores helping around the home, such as vacuuming or washing clothes.

• Companionship-sharing conversation and spending time together

• Preparing meals- breakfasts, lunches, snacks and dinners

• Running errands-assisting with tasks such shopping or picking up prescriptions

• Other medical support-extra training is provided for more complex support needs

• Supported other team members at all stages of service provision, including admission, patient assessment, and inpatient implementation and discharge. At all times, my focus was on the dignity and safety of the patients.

• Prepare and maintain records of client progress, and services performed, reporting changes in client's condition to manager or supervisor.

• Perform housekeeping duties such as cooking, cleaning or washing dishes or clothing or running errands.

• Plan, or shop or prepare nutritious meals or assist families in planning, shopping, or cooking nutritious meals.

Diploma in Nursing and Patient Care- Alison

(2023 ongoing course)

Diploma in Caregiving- Alison

(2022)

ALX Virtual Assistant Programme (Honours)

(2022)

Bachelor of Laws University of Eswatini

(2015-2020)

A’ Level Fletcher High School

(2013-2014)

O' Level Regina Mundi High school

(2009-2012)

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Available Upon Request

Contact this candidate