adxuhv@r.postjobfree.com
Professional
Profile
To utilize my customer service skills along with my written and verbal communication skills in a new career field.
Willingness to go above and beyond to get the job done
Always eager to improve skills and further knowledge
Self motivated, team oriented, loyal and enthusiastic
14 years in the customer service industry in management positions
Efficient in: Microsoft Excel/Outlook/Social Media/LinkedIn Experience
10/2022-Current
Achten’s Quality Roofing/Service Department, Administrative specialist
• Answer phones
• Take leads, set all appointments for the estimators
• Process deposits and finals
• Enter all AR information into QuickBooks
• Invoice customers/pay invoices
• Submit requests for reviews
• Upload important documents into our server
• Submit and process all warranty claims from start to finish
• Directly communicate with Owner and production on jobs
• Collect any outstanding debt that has occurred
4/2013 – 11/2022
Customer Service/Sales at Kahler-Senders, Fife, WA
Order Processing
Commission reconciliations
Deduction processing
Track orders for customers
Handle all freight claim issues
Assist with invoicing
Analyze sales reports
Communicate with both Customer and Manufacture
Christy Brewster 253/878/6577
adxuhv@r.postjobfree.com
5/2010 – 6/2015
Barista/Trainer, Big Foot Java, Pacific-Algona, WA
Training new hires
Train employees on Health Department regulations
Receive and stock inventory
Built relationships with customers
Consistently provided excellent customer service
Contributed to a positive team environment