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Customer Service Administrative Specialist

Location:
Tacoma, WA
Salary:
60,000
Posted:
June 22, 2023

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Resume:

Christy Brewster ***/***/****

adxuhv@r.postjobfree.com

Professional

Profile

To utilize my customer service skills along with my written and verbal communication skills in a new career field.

Willingness to go above and beyond to get the job done

Always eager to improve skills and further knowledge

Self motivated, team oriented, loyal and enthusiastic

14 years in the customer service industry in management positions

Efficient in: Microsoft Excel/Outlook/Social Media/LinkedIn Experience

10/2022-Current

Achten’s Quality Roofing/Service Department, Administrative specialist

• Answer phones

• Take leads, set all appointments for the estimators

• Process deposits and finals

• Enter all AR information into QuickBooks

• Invoice customers/pay invoices

• Submit requests for reviews

• Upload important documents into our server

• Submit and process all warranty claims from start to finish

• Directly communicate with Owner and production on jobs

• Collect any outstanding debt that has occurred

4/2013 – 11/2022

Customer Service/Sales at Kahler-Senders, Fife, WA

Order Processing

Commission reconciliations

Deduction processing

Track orders for customers

Handle all freight claim issues

Assist with invoicing

Analyze sales reports

Communicate with both Customer and Manufacture

Christy Brewster 253/878/6577

adxuhv@r.postjobfree.com

5/2010 – 6/2015

Barista/Trainer, Big Foot Java, Pacific-Algona, WA

Training new hires

Train employees on Health Department regulations

Receive and stock inventory

Built relationships with customers

Consistently provided excellent customer service

Contributed to a positive team environment



Contact this candidate